clairewoffenden
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| (Editor) |
| Wed Jul 01 2009 10:23 AM |
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Re: Subs delivery
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Just to let you know that we are aware that at least 80% of copies have definitely been handed over for delivery to subscribers today but it may be that some customers get their copies tomorrow rather than today.
The mailing company has admitted it has been having operational and staffing problems within the depot that processes our subscription copies.
A new depot manager has recently been moved in from a different location and they're expecting a fast improvement.
The mailing company is fully aware of the problems as it's affecting many customers, not just us.
They also understand that we are are not happy on behalf of our subscribers but are confident there will now be an improvement.