| FilthyRaider |
| (regular) |
| Wed Jun 03 2009 08:58 AM |
|
Re: A mickey take, surely?
|
If you take all the exclamation marks out of your post, you actually show a very good experience of eBay and PayPal buyer protection.
The seller dropped out of sight, they were suspended, PayPal immediately escalated your complaint, you got your refund.
The biggest delay was leaving it three weeks to do anything. Basically you only have to wait 10 days on eBay to start a complaint - never leave it three weeks. When we have non payers I start a Dispute after 7 days which is the earliest opportunity.
PayPal HAVE to give the seller time to respond. I have heard of similar cases where the seller was taken seriously ill and simply could not do anything.
Other threads have had stories from people buying online waiting months for resolution. You bought on eBay, used PayPal and when things went wrong you got your refund.
Occaisionally problems happen. We often get emails ending !!! as if it makes a difference - and they are 99.9% usually the person who has missed the postman then not bothered to go to the sorting office to collect their item.
When there is a problem we sort it out. What we object to is as the subject of the post: when someone tries to take advantage of the system to defraud.
I've read almost identical stories to your own where they are actually praising eBay and PayPal for getting their money back. (!)