Firstly, if this is your first visit to these forums, thank you for visiting us, and welcome. We are a bunch of enthusiatic users, who enjoy helping others. However, few of us are dedicated professionals, so please bear with us if you don't get an answer immediately. It may well be that the person whose expertise you seek is not on line

Please help us to help you, by posting the version of Windows that you have on your system, and where it is a specific piece of software that you are seeking help or advice on, which version,

Where specific error messages are given, please post them. the software writers use these error messages as a way of identifying specific problems, please don't just post " there was an error message".

Where the issue is hardware related, please tell us what make and model (where possible) of hardware is installed

Many of the problems could be resolved to your satisfaction more quickly if this information is made available

Please reply to your original thread, by clicking the Post Reply link in the top right corner of the post. This will help us all by keeping all the information on one page

If a thread has been marked as resolved, but you have a similar problem to the original thread, please post a new thread. This will not only prevent confusion, but it means that your post is more likely to be seen and replied to.

If (when

) we do manage to resolve your problem or query, please let us know as not only has it helped you on this occasion, it may just help someone else in the future with a similar problem.

If you have any questions as to how to use the forums, please check out the Forum Information. If you don't find answer there, don't be afraid to ask.

Finally, thank you for taking the time to read this and enjoy your time with us

Please post your query to the boards as many hands make light work, and I'm not talking electricians! If your problem is solved, let us know so that others can learn.