Hi newbie here.... so hi to all

I have been with Eclipse Broadband for years....so i thought!!

however it now appears that my service provider is actually Tiscali. although my username has not changed from the Eclipse login info.

I have not been paying anyone for over a year and a bit now as i dont have a clue who should pay as noone wants to admit to owning my account.

I have been trying to go to Sky Broadband from my service provider however they say i need a mac code.

I called Eclipse, they say i am no longer with them so they cant do anything and i should call Tiscali. they say i have not got an account with them.

I called BT and they can't do anything either...

Can anyone advise me how the heck i can get the TAG removed from my line.

Cheers

Andy