| greysts |
| (regular) |
| Thu Dec 20 2007 07:13 PM |
Re: Broadband connection problems
|
Something doesn't ring true here. You said you've had no problem connecting up to a couple of weeks ago. The AOL modem and software DOES connect still. And yet you've been told there has been a fault on the line since June!!
And now you're being told the cancel your BB account, wait a fortnight till they do something and then you MIGHT be able to re-connect!
Sounds to me as if they don't have a clue and don't care anyway. I would be back on the phone raising merry hell if I were you.