Tommy i'm having the same problem. I was reading the link kitz and i have a question regarding the NTE5 faceplate. Isn't the voice and adsl data already split before? I've got the same master telephone socket pictured in the article. Do i plug the line in the test socket? And if i bought the NTE5 faceplate is it just a simple plug in procedure? I'm very cautious about fiddling with things like that for fear of creating more damage. Forgive me if these questions seem a bit silly, just seeking a bit of clarification.