Hi. Hoping Muttley is still on here...!!
I recently ordered AOL Broadband silver. The box arrived and set everything up as detailed in the instruction book. Then tried to connect. PROBLEM! The modem could not get the Broadband signal.
On advice of my neighbour, who had had the same problem setting up his broadband, I tried plugging the filter and broadband modem straight into the "Test socket" as you called it, underneath the front panel of the master socket in my house.
This worked perfectly. However, we need to use other phone points around the house, which are obviously disconnected when the front panel is off the master socket.
Therefore, we sent the Broadband kit back and cancelled our subscription, to wait until we had more time to try and find a solution!

Was wondering if you had any ideas?
Thanks