I can also point to numerous businesses using Windows 2000 because they can't be bothered to upgrade or because 'it's too much trouble'. Microsoft won't be re-issuing old operating systems any time soon and they won't be spending a lot of money on issuing service packs for anything other than security issues. Sure I've heard the stories about Vista be absolutely awful but that's not the point. They told me Windows 3.1 was definitely better than Windows for Workgroups (or was it the other way round?) and I'm absolutely certain that CP/M was a far better choice than MS-DOS but things have moved on.