Yes. It is still installed, but there's no help file or documentation of any sort. There's just the programme itself. I'm wondering whether it might be enough to just copy the file from one machine to another, and I'll be trying this as soon as I can get access to the other computer, but it's owner's not very well at present (long term - you really don't want to know).

Perhaps it will work. Perhaps it won't. Thanks for trying anyway, and I haven't completely given up on CNET yet. They could well get back to me again, and there's always the possibility that the problem will just "resolve itself" in some way.

Thanks again though. I don't know how we'd manage with you.

there is intelligent life on Earth, but I'm only visiting.