You say it's a new laptop. I find that hard to believe if it's running Windows 2000. It must be at least 3 years old I would think.

I assume you are trying to connect to the internet. Does your telephone line have broadband installed? If not you will need to use a dial-up connection and whoever pays your telephone bill will need to give permission for you to do so as it will cost money. Do you have that permission?

I need an exact description of the cards you say you have. I presume they are PCMCIA cards which slot into the side of your laptop. What do they have written on the front of them?