Finn
(new user )
Mon Jun 13 2005 01:17 PM
Disconnection interuption with AOL

I have had a computer for many years and although I am 70 consider myself to be computer literate. I have been with AOL on dial-up for a number of years without any problems. Over the last six months have suffered from repeated disconnection problems. I have battled with the technical department of AOL, and eliminated any problems with Virus, Firewall, and Spyware aspects, all to no avail. AOL seem to have washed their hands of it, and suggested I change to Broadband. I am a casual user and Dial-up suits me fine. However, I also use Tiscali and have no trouble at all. There are no problems with AOL during night hours, only during the day and at its worst between 3.00pm and 12 midnight. I suggested to AOL that their system could not cope with the load, of which they made no comment. Has anyone else had this problem, if so what's the answer?












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