greysts
(regular)
Sun May 01 2005 05:50 PM
Re: NTL loyalty reward

Basically Paul Glew wanted to upgrade his 750mb connection to 1mb. However he noticed that new NTL customers to the 2mb connection were being offered the first month free thus saving £24.99. He phoned NTL on 0800 052 2000 asking if he could have one month free and they agreed.

I've just re-read the letter and somethings wrong somewhere. The 1mb connection is in fact only £17.99 a month, it's the 2mb connection that is £24.99 so it may be that Paul got an upgrade to 2mb. If he did he must have agreed to a monthly increase because the original 750mb was £17.99 so although he's got the first month free he's still paying another £7 a month more than before.


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