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I'm trying to connect my new Virgin Broadband kit. I understand that this is a common problem with Tesco bb users (unable to connect to remote hosts or something?). I've un-installed and re-installed the software and restarted my PC and then disconneted the modem for over an hour before trying again. Still the 721 error after authenification messages of username and password keep coming up. Any ideas on how to fix this without having to call the Virgin support line yet again!? |