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DavidDaley
new user
Reg'd: Wed
Posts: 4
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Hi
I want to format my hard drive but I have lost my Win Xp home OEM disk.
I still have the license key and certificate etc but when I borrowed an XP disk from my mate the license key wasn't recognided, and then someone told me that the license key is unique to that version of XP home OEM and to use the key I would need to get a disk that has the same version of XP as that one on the disk that was lost ??
The computer was bought in Dec 2002
Does anyone know how to find out what version of XP I would need and does anyone know how to find this info out by using the information from my license key, ( as you can understand I don;i want to post the key on the net ).
Cheers
Dave
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greysts
regular
Reg'd: Thu
Posts: 18153
Loc: Colchester
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As you are using an OEM version of XP the CD and key are indeed specific to your own PC. Can you go back to the manufacturer of the PC and ask for a copy of the CD?
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Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.
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DavidDaley
new user
Reg'd: Wed
Posts: 4
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Hi
Thanks for getting back to me.
The computer shop I bought it off M6 Computers closed down in 2003 so I am unable to get one from them
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The_DADDY
regular
Reg'd: Mon
Posts: 1141
Loc: Who gives a damn!
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Hi, it shouldnt matter if its OEM as long as your key is genuine. All you should need is any windows xp instalation disk and you windows key.
My advice would be to contact microsoft and speak to one of their tech bods. Even though its OEM they can be very helpful and as your having problems validating your key i would definatly give them a try.
Hope this helps
The_DADDY
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Sarcasm is the lowest form of wit, but its all ive got!
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Madeline
regular
Reg'd: Wed
Posts: 14628
Loc: Wales
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Quote:
All you should need is any windows xp instalation disk and you windows key.
He's already tried that with a mate's CD and it didn't recognise the key. All the same, Microsoft might help, it has been known!
Madeline. 
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"Power tends to corrupt, and absolute power corrupts absolutely." Lord Acton, 1887.
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The_DADDY
regular
Reg'd: Mon
Posts: 1141
Loc: Who gives a damn!
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I know its unlikely but perhaps he typed it in wrong. As for microsoft helping, my licence is OEM but my pc has been upgraded along the way to the point where there are no original parts. Yet i was still able to get some tech help (and reinstal windows a number of times in the past with just an XP disk even though my pc came with a red recovery disk) from the big m a few months ago and i did make them aware that i had healivly upgraded. I did expect them to say 'on yer bike mate' but to my supprise and their credit nothing could have been further from the truth and my issue was sorted quite quickly
The_DADDY
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Sarcasm is the lowest form of wit, but its all ive got!
Edited by The_DADDY (Wed Mar 22 2006 06:17 AM)
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DavidDaley
new user
Reg'd: Wed
Posts: 4
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Hi
Thanks for all your reply's, contacting Microsoft is a good idea, so I will give them a ring to see if they can help.
Thanks for all your replys it is much appreciatedd
Thanks
Dave
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Madeline
regular
Reg'd: Wed
Posts: 14628
Loc: Wales
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Please let us know how you get on with MS. Hopefully, The_DADDY's right and they'll help you. After all, you won't be the first person who's ever lost their CD. Good luck with it!
Madeline.
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"Power tends to corrupt, and absolute power corrupts absolutely." Lord Acton, 1887.
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Madeline
regular
Reg'd: Wed
Posts: 14628
Loc: Wales
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That's very encouraging to know. I've often wondered what would happen if I had to replace/upgrade parts of my PC with only an OEM version of XP. I feel quite optimistic about it now!
Madeline.
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"Power tends to corrupt, and absolute power corrupts absolutely." Lord Acton, 1887.
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DavidDaley
new user
Reg'd: Wed
Posts: 4
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Well I spoke to MS they checked my serial number,to check it was genuine ( which it is ) and they then offered to replace my copy of XP for the latest version for £16.00 as they said the OEM version I have is very out dated and do not supply that version anymore.
Pretty good of MS really cos they could have told me where to go, just incase anyone else needs to contact Microsoft their number is Microsoft Direct Services on 0800 032 4479
Thanks for all your help though
Cheers
Dave
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The_DADDY
regular
Reg'd: Mon
Posts: 1141
Loc: Who gives a damn!
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So pleased it worked out for you. £16 is a bargin
The_DADDY
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Sarcasm is the lowest form of wit, but its all ive got!
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greysts
regular
Reg'd: Thu
Posts: 18153
Loc: Colchester
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That is a very useful piece of information. Like the man said, £16 for a brand new Windows XP CD is a bargain.
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Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.
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JimGrim
regular
Reg'd: Mon
Posts: 66
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Well i dont believe a word he said tbh , i just rang that Microsoft number and asked to buy 20 copies of win xp home for #16 quid each and i heard a loud laughing noise and then a thump likee a chair falling over and the phone went dead.
Edited by JimGrim (Thu Mar 23 2006 03:57 PM)
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Mouse
Moderator
Reg'd: Thu
Posts: 6636
Loc: Psst....over here
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Jim, do you actually get the point of the offer from MS?
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JimGrim
regular
Reg'd: Mon
Posts: 66
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Yes i was just being a fool tbh. 
Edited by JimGrim (Thu Mar 23 2006 04:57 PM)
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The_DADDY
regular
Reg'd: Mon
Posts: 1141
Loc: Who gives a damn!
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Quote:
Yes i was just being a fool tbh.
That was worth bringing to the table 
The_DADDY
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Sarcasm is the lowest form of wit, but its all ive got!
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Madeline
regular
Reg'd: Wed
Posts: 14628
Loc: Wales
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Glad you've got it sorted, Dave. It sounds pretty fair to me and £16 for the latest version can't be bad!
Madeline.
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"Power tends to corrupt, and absolute power corrupts absolutely." Lord Acton, 1887.
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KilledByDeath
new user
Reg'd: Fri
Posts: 1
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I have the same problem and have phoned the microsoft number given. Woman on the end of phone was great, she is e-mailing me a form so I can get a replacement. This was after a different microsoft bod had told me I had to get a replacement from my PC manufacturer. This being JAL, they don't answer e-mails & there phone number is no longer recognised, are they still trading ?
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greysts
regular
Reg'd: Thu
Posts: 18153
Loc: Colchester
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There's a couple of problems with your post - first you've responded to a post that finished 18 months ago and second, the only JAL I've heard of are Japan Airlines. I presume it isn't them?
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Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.
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FifeFlyer
regular
Reg'd: Thu
Posts: 3901
Loc: Fife
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Quote:
the only JAL I've heard of are Japan Airlines. I presume it isn't them?
May be....this..., greysts.
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