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spleek
regular
Reg'd: Sat
Posts: 25
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Hi there,
I've had my computer for about a year and never tried playing a DVD on it. (Never had the need). As I was had a spare moment this weekend I thought I give it ago. Unfortunately it doesn’t work. It's almost as if it doesn't even recognise that there a disc in the machine. I've had a look through earlier queries on the board and I've downloaded the K-Lite Codec pack but it still doesn't work.
It's not that urgent as I've got other machines to watch DVD's on but it's annoying that it won't do something it's supposed to.
Please remember I've not played a DVD on it yet so it may be something blindingly obvious that I'm not doing.
Thank for any help anyone can give.
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greysts
regular
Reg'd: Thu
Posts: 18150
Loc: Colchester
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Which software package are you using to play your DVD?
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Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.
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spleek
regular
Reg'd: Sat
Posts: 25
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I've tried the media player classic that came with the K-lite codec download, PowerCinema and DVDplay.
The DVD drive works fine playing CD's and CDRoms, it just doesn't seem to recognise DVD's.
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Mouse
Moderator
Reg'd: Thu
Posts: 6629
Loc: Psst....over here
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Just to double check that the drive is infact a DVD drive?
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spleek
regular
Reg'd: Sat
Posts: 25
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That's what I first thought, so I went into the control panel, device manager and there is and option for DVD,cd-rom drives and it says there is a HL-DL-ST DVDRRW GCA-4164B. So it's definitely a DVD drive.
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Mouse
Moderator
Reg'd: Thu
Posts: 6629
Loc: Psst....over here
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When you pop the disc in does nothing happen at all? Pop the disc in the tray and use explorer to see if the drive recognises the media.
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spleek
regular
Reg'd: Sat
Posts: 25
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It's recognising Cd's, CD-roms but not Dvds.
I've had a look in the device manager, in the Driver Files Details and is shows cdrom.sys, imapi.sys, redbook.sys, sorprop.dll but nothing about DVD.
I've also ran GCA-4164B in Google and I've found some mention of it resetting it self as a CDrom drive only.
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Mouse
Moderator
Reg'd: Thu
Posts: 6629
Loc: Psst....over here
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Download the latest FIRMWARE for this drive.
Located here. Let's see if that fixes the issue first, if not we can look at other fixes.
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spleek
regular
Reg'd: Sat
Posts: 25
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I recon you're on the right lines here and it should work once I download this firmware. Unfortunately it's not letting me do it. I've followed the download instructions to the point where it's going to create a bootable CD. I put the CD-r in and set it going. It comes up with a window saying it creating the bootable CD but eventually it says it can't create it. However I've checked the CD and there are a couple of files on there, a BOOTCAT.BIN and a BOOTIMG.BIN.
Any ideas?
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Mouse
Moderator
Reg'd: Thu
Posts: 6629
Loc: Psst....over here
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What software are you using to create the disc?
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100andthirty
new user
Reg'd: Sun
Posts: 19
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Can you open the DVD - even a commercial one - using Windows Explorer? If not there's more of a problem than simply the DVD playback software
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spleek
regular
Reg'd: Sat
Posts: 25
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Hi Mouse,
sorry I've not responded for a while. I'm not sure what software is being used to create the disc, as the download wizard does everything. A window comes up saying disc being created, then after a while the CD draw opens and closes automatically and after another short while a window opens saying the disc can't be created. Also another window opens showing the two files I mentioned.
Any ideas?
Hi 100andthirty,
No I can't open a DVD using windows explorer. I think mouse is on the right lines and that the firm ware somehow dropped of the system.
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Mouse
Moderator
Reg'd: Thu
Posts: 6629
Loc: Psst....over here
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Let's take a step back, that link I gave you for the firmware upgrade shouldn't be asking you to burn a cd to install it, it should automatically install.
Quote:
1. Click the Download Only button.
2. At the File Download screen, click the Save button.
3. At the Save As screen, save the file to your Desktop.
4. If a message appears stating that the file already exists, click YES to
overwrite file.
5. Double-click the icon for the update downloaded to your desktop, and then
click NEXT.
6. Follow on-screen instructions.
7. If prompted to restart the system upon completion of the update, click
YES and allow system to restart.
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spleek
regular
Reg'd: Sat
Posts: 25
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I followed those instructions and after the usual terms and conditions window the first thing that comes up is a window telling me to insert a disc or USB thumb drive and asking whether I want to create a bootable Thumb Drive, a bootable floppy disc, a bootable Cd or CD ISO image only for CD-RW, DVD-RW, DVD-R (Expert user) so it definitely requires me to burn a disc. It does seem a bit of a chicken and egg situation.
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spleek
regular
Reg'd: Sat
Posts: 25
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Hello again,
I believe I've loaded the firm ware by accident.
I must have left a disc with the two files I mentioned, in my drive when I shut down and when i turned my computer on today it asked if i wanted to load the firmware. So I followed it through and it seemed to work okay. The downside is that i still can't watch a DVD.
What do you think I should try next?
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