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pedro4pedro
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unable to shut down
      #1807 - Fri Jun 27 2003 12:15 PM

every time I try to shut down my computer I get the following error message,VSMON has caused an error in KERNEL 32 DLL.VSMON will now close.
The only way to shut down is to switch off at the mains .Has anbody any ideas on this
Many Thanks


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putasolutionsModerator
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Re: unable to shut down [Re: pedro4pedro]
      #1813 - Fri Jun 27 2003 01:01 PM

VSMON is a zone alarm file

Have you recently uninstalled and re-installed Zonealarm?

If so, have a read of this article
Of all the Things I've lost, I miss my mind the most


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Barney_Rubble
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Re: unable to shut down [Re: putasolutions]
      #1825 - Fri Jun 27 2003 02:36 PM

I don't like the bit about switching off at the mains. Have you tried pressing and holding the power button? Even this should only be done as a last resort, but it seems you've got no choice. They say it's supposed to take about 4 seconds, but it always seems longer than that to me.

There is intelligent life on Earth, but I'm only visiting.


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blackpoolrock
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Re: unable to shut down [Re: Barney_Rubble]
      #1839 - Fri Jun 27 2003 05:53 PM

Sometimes my infernal machine fails to stop running after I've performed the procedure so am left with no other option than to stop power at source.


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blackpoolrock
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Re: unable to shut down [Re: blackpoolrock]
      #2168 - Tue Jul 01 2003 07:41 PM

Oh flippin dear !. Two days ago I downloaded the free ZoneAlarm, since then, the flippin computer will not close down when told ie right clic two green tv's>start>shut down>ok........eventually I turn off power. Then when I re-start, along comes the message from Microsoft Scandisc. "Because windows was not properly shut down, one or more of your disc drives may have errors on it. To avoid etc then they check for errors. SO, what next. I see Iain refers to a site for info, but it is weigh above my head. Should I now remove ZoneAlarm ??????????


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blackpoolrock
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Re: unable to shut down [Re: blackpoolrock]
      #2169 - Tue Jul 01 2003 07:47 PM

and yes, another weird thing. Twice now after posting a message (and since downloading Zone Alarm) I leave a tick, requesting replies are sent to my real email address.........guess what, they send me my own posting !


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Barney_Rubble
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Re: unable to shut down [Re: blackpoolrock]
      #2194 - Wed Jul 02 2003 02:55 PM

Fortunately I don't often have problems shutting down, despite having Zone Alarm, and if I do, holding the power button works eventually, then it's back to Scandisk.

I did once try to uninstall Zone Alarm though, and that caused a few problems. I'd just upgraded and decided I preferred the earlier version, but the latest one wouldn't uninstall and the old one wouldn't reinstall. Something to do with "True Vector" something or other. Seems it had made some sort of irreversible changes.

I was lucky. At that time I had a Drive Image backup on another partition, so was able to get myself out of trouble without having to go all the way back to the original setup, but I'd only recently updated the backup, so was stuck with the current version of ZA, which I've since learned to live with.

Regarding your latest point, Blackpool, see if this one finds it's way to your inbox. Perhaps the reason you're getting your own posting back is that you've posted something as an addition to your previous message, so the site thinks the new message is a reply to the earlier one. Hope that makes sense.


There is intelligent life on Earth, but I'm only visiting.


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blackpoolrock
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Re: unable to shut down [Re: Barney_Rubble]
      #2202 - Wed Jul 02 2003 07:25 PM

as stated on a previous posting, ZoneAlarm now un-installed


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