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techal
new user
Reg'd: Fri
Posts: 4
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I have just got broadband installed and I am looking at ways to improve the speed on my connection.
On looking at the Webuser Site for speeding up the broadband connection, it indicates that only wires 2 & 5 should be connected and 4 of the remaining 6 not connected.
The only problem with this is that on my master socket, there are only 4 connections as opposed to the normal 6 that is shown on the diagrams.
I do not want to take the wrong wires off so can somebody please let me know which wires to take off because I can not see any numbers on.
Many thanks for your help.
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greysts
regular
Reg'd: Thu
Posts: 18207
Loc: Colchester
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You shouldn't be removing ANY wires from your BT master socket. Can you tell me where on the WebUser site it tells you do so.
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Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.
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techal
new user
Reg'd: Fri
Posts: 4
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It indicates on the website:
http://www.webuser.co.uk/specials/197121.html
that only wires 2 & 5 are required. Wires 3 & 4 are no longer required and these can be carefully removed.
If you go to this section, then you will see this listed under the heading Check your internal wiring is correctly set up
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Fusion
regular
Reg'd: Mon
Posts: 3332
Loc: Darlington UK
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The wires in question are in the back of the 'Face Plate'.
I don't know if this is technically classed as the Master Socket which you are not allowed to touch, remove or tamper with (although I'd imagine many do) as that is BT property.
I'm sure greyst or others will advise accordingly.
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Paradox Images
Always ask the right question to the right person and always get the right answer!
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greysts
regular
Reg'd: Thu
Posts: 18207
Loc: Colchester
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Please read the instructions again. They say nothing about removing wires from a master socket. They specifically refer to 'the faceplate of your master socket' and to an 'extension cable'.
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Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.
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techal
new user
Reg'd: Fri
Posts: 4
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I apologise. It is the faceplate I was on about.
There are only 4 connections as opposed to the 6 that are stated. Do you know which ones should be removed. Would it be the 2 central ones. Unable to see any numbers to indicate which is the correct order.
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ianm
regular
Reg'd: Fri
Posts: 349
Loc: Colchester
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wow pin number 3 no longer required. I have been a BT engineer for 22 years and thats the 1st I have heard of that, you need pin 3 for the ringing unless you also have a master socket for the extension as well which is not the correct way.
Anyway the faceplate with the 4 connections is the newer faceplate, looking at the strip the pin at the bottom is normally pin 2 counting up to pin 5, so in theory it should be the 2 outer pins which you need to connect, however I would also connect up pin 3.
Cheers
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BradEUK
new user
Reg'd: Wed
Posts: 13
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Hello,
Worked for a ISP before. Would advise you not to do anything to your main BT socket. if any thing goes wrong they wont help you and BT would charge you big time to get it repaired.
Also BT wont take any request if what ever changes you have done only affects your Broadband. You will have to report it to your ISp then they would log a fault and then the issue would be sorted out.
This takes a very long time to do.
So why risk paying a huge amount just for few megs of more speed.
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