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cl60
new user
Reg'd: Sun
Posts: 3
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Hi everyone, first time post here (new member) hope I'm in the right place to post this. Can anyone tell me please if there are any diagrams out there on "tinternet" to show how to wire an incoming BT telephone please? I ask for my daughter who thinks she has inadvertently dislodged one of the wires and doesn't know how to rewire it. She found out because the extension phone has no dialling tone and the broadband on the PC off the extension comes up with no dialling tone at times. This has only happened since she removed carpet from other room where the incoming line is. Would appreciate your help, many thanks.
cl60
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Mouse
Moderator
Reg'd: Thu
Posts: 6666
Loc: Psst....over here
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Not sure if you will get that kind of info online, but you never know.
I would tell her to call out a BT engineer explaining the situation that the wire was cut whilst removing carpet, they should do the repair for free.
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greysts
regular
Reg'd: Thu
Posts: 18207
Loc: Colchester
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Have a look at this.
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Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.
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ianm
regular
Reg'd: Fri
Posts: 349
Loc: Colchester
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If you tell them the wire was cut in any way shape or form you will get a bill as BT will say they are coming out to repair something that is not their fault, oh and engineers have a stat their managers like them to hit which is a charge form a week for cases just like this.
Your socket will have a front plate on it if it's one of the newer ones, the mostly blue goes on pin 2, the white with blue bits goes on pin 5, the mostly orange wire goes on pin 3. If the cable is really old then it will contain blue, orange green and brown, if so put blue on pin 2, orange on pin 5 and the green on pin 3.
If the cable has been cut the you can just get some wire connectors called crimps. you push the wire in and nip them up with pliers. if the cable has been pulled out the socket then it's easy to just put them back in.
Cheers
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vespasian
new user
Reg'd: Thu
Posts: 1
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You sound knowledgable and helpful so I hope you can help me.
I disconnected the main telephone line to re-route the cable and reconnected the wires as they were before. Now only one line works (I have 2 lines - 2 telephone numbers.) any help would be very much appreciated.
I have drawn a diagram but can't see how to post it - you might be able to help me there aswell. Many many thanks.
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ianm
regular
Reg'd: Fri
Posts: 349
Loc: Colchester
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So if you have 2 numbers then you must have either one socket with a double face plate 2 sockets or maybe one line connects to the socket you have dissconected and the 2nd pair in the cable is connected off to the 2nd number, there are a number combinations but whatever you have done it wont be anything major, there are also a few types of colour code on the main cable coming in depending if it is underground fed or overhead, if overhead then orange/white should be the pair 1 and green/black will be pair 2.
I really would need to see a picture, try uploading an image to say http://imageshack.us/ and then they will give you some options on how to embed it into this forum.
I know plenty about phone cableing and jointing I have worked as a BT engineer since leaving school for 20 years now.
Regards
Ian
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Hugh12
new user
Reg'd: Sat
Posts: 1
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Hi Ianm saw that your work for BT was wondering how much BT would charge for rewiring a house with new lines and sockets etc as my fiancees houses's wiring is about 25 yrs old and i think it is giving her a bad connection etc
Cheers for the help 
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ianm
regular
Reg'd: Fri
Posts: 349
Loc: Colchester
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To be honest I dont really get involved with the billing we just get the jobs requirements, it may be a better option to strip out everything except your main socket them ask for a fresh installation of whatever sockets you require as being billed by the hour is expensive. However as a rule the more sockets and internal wireing you have does affect the BB speeds moe than any other factor apart from line length.
Sorry I cant be of more use
Regards
Edited by ianm (Sun Apr 22 2007 11:01 PM)
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Johnny_B
new user
Reg'd: Tue
Posts: 1
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Hi Ian, wonder if you can help me.. just moved in to a new build flat and had the Master telephone socket activated by BT, but i now would like to get the extensions sockets working as well.. but i cant understand how the wriing has been done..
the master socket just has the Blue wire going to A and blue & White going to B
the other 3 twisted pair arent connected.
The other two sockets are pre-wired as folows:
Ok Ext 1 which is in the same room as Master ( Has two cat 5 cables coming in )
6 - Nothing
5 - 2 * Green & White
4 - 2 * Orange & White
3 - 2 * Orange
2 - 2 * Blue
1 - Nothing
all the other wires are not connected
and finally Ext 2 (Diff room)
6 - Nothing
5 - 1 * Green & White
4 - 1 * Orange & White
3 - 1 * Orange
2 - 1 * Brown
1 - Nothing
All the wiring diagrams ive seen on the internet talk about just daisychaining the sockets ie you replicate whats on Master to Ext 1 and so on..
Whats really confused me is on the Master i would have thought youd have two cat 5 cables coming in as well.. one bringing the signal in, the other connecting to Ext 1. So where does the other cat 5 cable come from in EXT 1
Anyway, any help you could give would be greatly appreciated..
Thanks
John. 
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ianm
regular
Reg'd: Fri
Posts: 349
Loc: Colchester
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Have sent a PM Jonny with some useful info
Cheers
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thomson426
new user
Reg'd: Tue
Posts: 1
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Hi
Wonder if you can help, I have managed to disconnect the wires from my BT socket, but i seem to have old wiring so can't find which colour goes to what number. I have a blue, green, orange and brown - can you help?
Thanks
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BurrWalnut
Chippendaler
Reg'd: Tue
Posts: 3478
Loc: London, England
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Blue is 2
Green is 3
Orange is 5
Brown is unused.
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──────────────────
The Chippendale Society
──────────────────
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LadyRoadRunner
new user
Reg'd: Sun
Posts: 2
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I have recently started having problems with connection to the internet. After speaking with BT I decided to get someone else out to have a look at my wiring problems. Without doing much, he got my internet going again but it only lasted two days. This weekend, I have been looking at my linebox and wiring and discovered that I have old bt wiring - blue orange green and brown. When blue is in 2, orange - 3, green 4, and brown 5, (which it was when the guy left it last week), my telephone works on an extension line but my internet doesn't work. When I changed it as above, ie blue 2, green 3, and orange 5, my internet and phone only work connected to the linebox and will not work with any of my extensions. I have had the cabling and linebox for a number of years so do not know what has gone wrong. Any ideas/suggestions how to get internet and phone working when connected to an extension rather than the main socket?
Cheers.
Karen
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LadyRoadRunner
new user
Reg'd: Sun
Posts: 2
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Quote:
I have recently started having problems with connection to the internet. After speaking with BT I decided to get someone else out to have a look at my wiring problems. Without doing much, he got my internet going again but it only lasted two days. This weekend, I have been looking at my linebox and wiring and discovered that I have old bt wiring - blue orange green and brown. When blue is in 2, orange - 3, green 4, and brown 5, (which it was when the guy left it last week), my telephone works on an extension line but my internet doesn't work. When I changed it as above, ie blue 2, green 3, and orange 5, my internet and phone only work connected to the linebox and will not work with any of my extensions. I have had the cabling and linebox for a number of years so do not know what has gone wrong. Any ideas/suggestions how to get internet and phone working when connected to an extension rather than the main socket?
Cheers.
Karen
Sorted with help from a lady technician at work and her BT boyfriend.
Karen
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marmie1
new user
Reg'd: Mon
Posts: 1
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Please help! My BT phone stopped working a week ago - it rings but cannot be answered and there's no dial tone. When I opened the front panel of the master socket (?), I saw that there were four wires, orange, blue, brown and green, and only two were connected. BT say they have no idea what I'm talking about (yikes!) and that an engineer would be £99. I read what someone said about 2,3,5 and brown left loose and tried that but it hasn't changed it at all. Where am I going wrong?!
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greysts
regular
Reg'd: Thu
Posts: 18207
Loc: Colchester
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Quote:
Where am I going wrong?!
Where you're going wrong is to try and fix something that isn't your problem.
You have a BT line and you pay BT for the rental and your phone calls, yes? In that case an engineer is free. Call faults and tell them you want it fixed.
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Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.
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Sandhound
regular
Reg'd: Fri
Posts: 436
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G'day marmie1.
I take it that the problem phone is the only one connected.
Have you tried another phone just incase your phone does have a fault in the Master socket, thats the one behind the front plate of the BT to consumer socket.
If the problem is still there get the BT enginner to fix it.
Your system will only require 2 wires.
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sandhound.co.uk
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riches1979
new user
Reg'd: Mon
Posts: 3
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Hello Ian,
I have been looking all over the net and you seem very helpful. I received a router from Tiscali i was at work and my brother in law took it upon his self to wire it in by doing so he has somehow pulled the wires out of the bt box. ( so i have a bt box and a some wires.
This is what i have a Orange , white wire, blue white wire, then a white and orange wire and ( what looks like white and green but i think it should be white and blue) this is one one lead then there is another lead next to it with two wires which i cant remember the colours poss orange and blue, but i think this could be for the socket upstairs.
I have wired up the socket with blue 2, orange 3, white orange, 4 white blue 5. I have stripped the wire before placing in the bt box.
Is the other wire an extension of is it a valid wire? also have i wired this up correctly?
As my dsl light is constantly flashing on the router.
Any help from your self or anyone would else would be greatly appreciated.
Neil
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Hello_There
Moderator
Reg'd: Thu
Posts: 6192
Loc: Here, in my room
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Welcome to the forum riches1979 
As you've started a new thread regarding your above post, I will lock this.
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