Webuser Forums: RHR - General PC (45)

hi just got a microphone for my W98 packard bell pc so I my friends can hear me online.At moment I can hear them..but they cant heard me.Where exactly does Microphone plug in..at back of pc monitor or modem? sorry I dont usually deal with any of the peripheral stuff!! do I also have to configure my pc so my voice can be heard? plse e mail me direct if you know the answer.Many thanks
janis leask - east kilbride glasgow - Sun Mar 31 23:58 2002
reply

In the back of your PC should be three sockets and a trapezoid shaped port in a row. They should be coloured. Normal protocol is that the mic is the centre of the three sockets, but you should see a pictogram as well by the socket.
Once you have plugged it in, Go to Start | Settings | Control Panel | Sounds (and/or Multimedia). Click the Voice tab. Click Voice test and run the wizard. It should now be configured
Iain Wolstencroft - Accrington - Mon Apr 01 11:04 2002
reply

When using pc from time to time i keep getting error message. Outlook has caused an error in kernel32.dll and will now close. When i click on close it will not close down. I have now got the same error message when opening an excel attachment from outlook. I'm running IE6 with millenium operating system. I'm stumped.
Dave - Tenbury Wells, Worcs - Sun Mar 31 16:24 2002
reply

We have Disneys Dinosaur cd rom which was working fine, however when atempting to use this programme a box appears that states "a required. DLL file, DDRAW.DLL was not found" and we are unable to procced, I have uninstalled and re installed to no avail, any ideas? thanks in anticipation S.C.
Steve Cordell - Market Rasen - Sun Mar 31 15:14 2002
reply

This dll is part of DirectX, a graphics rendering application. If you are running windows 98, go to Start | Run and type in SFC. This should restore it. Alternatively, go to Dr D's and type in ddraw, choose your EXACT operating system, and download to your c:\windows\System folder. You have another alternative, to get your game disk out and look for directx and re-install it.
Iain Wolstencroft - Accrington - Mon Apr 01 10:41 2002
reply

Thanks Ian the kids are happy one again.
Steve Cordell - Market Rasen - Thu Apr 04 19:52 2002
reply

I'm having problems with my Direct Connection Cable which I have just set up. It seems to be setting up OK and tells me both computers are connected, then it asks for the host computer's name, which I put in, then I get the message Cannot find the host computer, though the display seems to be showing the computers as connected. Can anyone help?
Gill - Sun Mar 31 02:44 2002
reply

Visit WWW.LPT.COM (Direct Parallel)which has a direct cable testing programme. Save the file to a floppy and run it on both cable connected computers. After testing, you should be told what to do to complete the direct cable connection. My problem was caused by unmatching protocols. I'm a lot better now!
Rod Shinkfield - Chorley - Sun Mar 31 08:23 2002
reply

Thanks for that Rod. I did as you said and it did indeed find the problem. It's working fine now.
Gill - Hamilton, NZ - Tue Apr 09 06:08 2002
reply

i have delted an important file from the desktop and foolishly deleted it from the recycle bin, is there any way of retrieving the folder and its contents again?? I have tried scanreg/restore but nothing happens. Please help!!!! Sylanc
Al - nottingham - Sat Mar 30 23:59 2002
reply

Have a look on this program: http://datarecoveryzone.com/undeleteit.asp And you can download demo version of it, which helped me, when I had similar problem.
Olga - Wed Apr 03 20:51 2002
reply

I have a major problem... Every time I boot up my PC, I get the following message ERROR LOADING PROGRAM Not enought memory to run RBH42E5.EXE. This program changes every time: VY50A5.EXE; UESC202.EXE; LGO6331.EXE; NAA023.EXE; YIJ4271.EXE; ORZD374.EXE, etc. To give you the history, I had McAfee Viruscan on my system , and realised that I had not updated my DAT files for some time. When I tried to launch the program I got a message saying that VShield was not running and would I like to launch it, when I clicked yes, there was a further message which I cannot remember. I contacted McAfee support who advised me that Viruscan is not compatible with IE6. I decided to revert back to IE5.5, but then I started getting error messages as above. I then reinstalled my bought version if Viruscan, which had been upgraded via the internet. But they no longer offer upgrading to the current version. Next thing I went and bought Norton Antivirus (McAfee was not in the shop). It installed ok, but... I still get the error messages. Sometimes the whole PC freezes When I try to run Norton it tells me to restart the PC. There are no viruses (virii?) on the PC according to Norton, but something is seriously wrong. Can ANYONE help????
Allan McPhail - Cumbernauld - Sat Mar 30 21:51 2002
reply

It turns out I do have a virus. It prevents Norton from running, and therefore the definition files are older than the virus. I am currently trying to get rid of it, without much success so far, but keep your fingers crossed for me!
Allan McPhail - Cumbernauld - Sun Mar 31 15:34 2002
reply

When i download a song from the net it appears as a zip file, but somehow I have it associated it with MS Powerpoint which it always opens with. This programme then says it cannot read the file. How can I undo this so it will open with Windows Media Player. I have read that you can go to Windows Explorer and click on the file etc, but when I open W/Ex. it opens with My Documents.I am using Windows ME, any help would be very much appreciated, ross
ross - dundee - Sat Mar 30 16:09 2002
reply

try holfing down shirt and right lcicki g on teh docu,ent sad then clicking on open with...
Robyn - Ipswich - Sat Mar 30 19:11 2002
reply

Excuse me?
Alice Briers - Wed Apr 03 14:13 2002
reply

lol, Alice..I think it's meant to read "try holding down shift and right clicking on the document and then clicking on open with..."
Iain Wolstencroft - Accrington - Wed Apr 03 20:21 2002
reply

Ross, I am assuming that you have either Winzip or some other File compression software installed. If so,
On the desktop, double-click My Computer.
Click the file that you want a different program to open.
On the File menu, click Properties.
Click Change.
Click the name of the program that you want to open the file, or click Other to select a program that is not listed.
If you don't have Winzip, go to cnet.com, then start from the top.
Iain Wolstencroft - Accrington - Sat Mar 30 16:27 2002
reply

Hi, Ian, thanks very much for the advice. I have got Winzip on my pc, I eventually got to where I needed to go to change the association of the files.Keep up the good work,ross.
ross - dundee - Sun Mar 31 22:00 2002
reply

I've tried and I've tried but I can't figure it out!!! When my copy of Windows 98 opens a new window, it never opens it 'maximised' - so instead I have to do it, which gets really annoying! Anyone that could help me with this simple task would get my eternal thanks!!!
Mike - Lee-On-The-Solent - Sat Mar 30 10:37 2002
reply

Mike there are two ways of doing this. One is a bit laborious, the other quick. The first way is to
Go to Start | Settings| Taskbar and Start Menu.
Click the Advanced tab, and then click Advanced.
In the Start Menu folder, find the shortcut to the program you want to start, and then click it. On the File menu, click Properties, and then click the Shortcut tab.
click Maximized in the Run field to get the program to open as a full-screen window.
The easy way is to go to this site and download Autosizer!!
Iain Wolstencroft - Accrington - Sat Mar 30 11:11 2002
reply

hi , need help in how to format my hard drive, running me, which operation and keys to use would be helpful (pc has got a virus) thanks
peter - Fri Mar 29 18:13 2002
reply

why would you format your hard drive for a virus....(unless its infected everything). as your PC can still access the internet ( otherwise how would you post your prob!!)try going to www.grisoft.com and download AVG antivirus, it's free and has regular updates. i've been using it for over a year and not had a virus since downloading it. once you've downloaded it all you have to do is make sure you also download the latest update and run a complete test. any virus found will hopefully be taken to a virus vault and your PC will be healthy again. hope this helps..
the techie - newport - Fri Mar 29 20:40 2002
reply

I am running Win98 first edition. I did not get a cd with my computer.I cannot install my web cam without it.Is there any way around this as I cannot get in touch with the guy who built the computer.
Peter Jones - Accrington - Fri Mar 29 14:11 2002
reply

Hi, I would not reccomend downloading files off the internet. I wanted to install my webcam, and when I downloaded some files of the internet my Soundcard stopped working. When i managed to solve that, the CD drive knackered up. Also the guy who built you the computer is breaking the law not giving you the CD. He probably just installed it off a copy he has. You could report him at www.mircosoft.com, maybe he will start talking. martin
Martin Alderson - Carlisle - Fri Mar 29 15:49 2002
reply

You can still buy second edition upgrade (about £70 I think) which is much better than your 1st edition which was a bit buggy.
Nick Cheesman - Alton - Fri Mar 29 15:31 2002
reply

Peter, which files are you missing?
Iain Wolstencroft - Accrington - Fri Mar 29 15:06 2002
reply

Thanks guys for your replies.Ian the files missing are kstvtune.ax and please go steady I am pretty new at this game.
Peter Jones - Accrington - Fri Mar 29 21:48 2002
reply

The file will be on your computer, but in a compressed form in the CAB files. The mission, should you decide to accept it, is to extract kstvtune.ax from the Driver11.cab file. Your first task is to locate Driver11.cab.
Go to Start | Search | for files and folders
Type in Driver11.cab.
Note the location of the file (write it down if you have to)
You're doing well, and we'll move on to the next stage

Go to Start | Run | Type in SFC
Now check the bullet for Extracting One File.
Put the filename in the box and click Start.
You will now give the location of the cabs file (which you noted in stage 1 and where the specific file is to be stored, this is going to be c:\windows\system. Click OK.
note: You only need to know where the CABs are located. The specific CAB that holds the required file will automatically be located by the extraction utility.

This message and your computer WILL NOT self destruct!!!
Iain Wolstencroft - Accrington - Fri Mar 29 23:00 2002
reply

Iain,sorry fell at first fence could not find CAB files
Peter J ONES - Accrington - Sat Mar 30 09:41 2002
reply

Peter, go to Start | Search | for Files and Folders and type in *.cab
Iain Wolstencroft - Accrington - Sat Mar 30 09:48 2002
reply

Iain,this is getting embarassing.I have found 66 cab files but no Driver files.Also they are in different locations-system,catroot,vbox on c drive
Peter Jones - Accrington - Sat Mar 30 20:28 2002
reply

Nothing to be embarrassed about, Peter! Try pointing the SFC in the general direction of the System File. If there cabs in the Windows | Options | Install, that would be better still!
Iain Wolstencroft - Accrington - Sun Mar 31 11:10 2002
reply

Iain,good news bad news.Bad news still couldnt find files.Good news found errant computer guy.Thanks for your time and effort owe you one!
Peter Jones - Accrington - Mon Apr 01 19:20 2002
reply

Hello, I am using Microsoft Word 97, and my Arial font (which has been set to the default font) seems to have changed from its plain style to some sort of space age, less desirable one. The name is still Arial, but it in no way resembles it. Could anyone tell me how to replace this font with my old Arial one? Thank you
Daniel McCormack - Omagh, Co.Tyrone - Fri Mar 29 11:17 2002
reply

try re-installing office,that should solve the problem
sam stabeler - croydon - Sat Mar 30 16:53 2002
reply

Can someone help me as I try to get to grips with editing and printing digital photos? I set my Nikon Coolpix 880 on 2048x1536 maximum setting and calculate that the maximum photo I can print out at 300dpi is 5.12"x6.8". If I set the printed image size to the latter and change the default of 72dpi to 300dpi i Adobe Photoshop, will these settings be kept if I take the photos into Publisher, or do I lose all settings? If settings are lost what are the default settings then in Publisher?
Mo Whitaker - Waltham - Thu Mar 28 18:56 2002
reply

The printer settings will be kept for each programme that you use to print out with, unless you select to allow the programme to over-ride the printer settings. You control printer settings through software that came with your printer, but some printers use hardware commands to control settings.
Future - Fri Mar 29 00:38 2002
reply

Keep getting the dreaded blue screen, fatal exception 0028:BFF88112, when I shut down my pc. Can anyone tell my what, why and how I can stop this?
Mark - Milton Keynes - Thu Mar 28 14:25 2002
reply

What version of Windows are you using? If 98 then try switching off fast loading (Start | Run | msconfig). I've had scanners and USB devices do this to me in the past. Need more info please and I'll try to help further. Has it just started doing it? Have you reloaded Windows recently?
Nick Cheesman - Alton - Fri Mar 29 15:46 2002
reply

Iain, how do you get your text diff colour on here, also, how can I put in a link so that people can just click on it to goto the relavent site?....And I still cannot get the auto insert off in windows 2000, it isnt under the same as in 98 etc..lol
Future - Thu Mar 28 02:27 2002
reply

Thank you Iain, Your help has been very useful to me!!!!
Future - Thu Mar 28 14:10 2002
reply

I run win 98 se on boot up my pc takes ages to start up and when it finally gets there it keeps asking for a network password, has any one any idea how to get the problems solved. many thanks Colin
Colin - Nottingham - Wed Mar 27 13:20 2002
reply

It sounds like your computer was once connected to a network, and is waiting for the host machine to respond. If you go to control panel, and remove the network it should clear the problem. It is also possible that your computer has a network card installed with a boot ROM on it, in which case, it might be best to take that out, but only if your sure you dont need it, and also that you are confident in having your puter apart. Once the network problem is solved your computer will boot as normal.
Future - Wed Mar 27 15:28 2002
reply

help i have avisioneer scanner 4400 usb. when i try to use it scan managercomes on "scanner not found": usb setting is enable in bios .what is this? help please
keith - luton beds - Wed Mar 27 10:26 2002
reply

Help !! I have a HP7906 with a very annoying habit that is probably very east to sort....can anyone help When i change my home page via internet options it keeps changing back to Yahoo (which i dont want ) when it starts up first time - then if i log into another session while i am on line it does pick my preferred homepage? does that make sense? any ideas how to remove yahoo from start up session?
Richard - Nottm - Tue Mar 26 21:59 2002
reply

I think i'm going to throw my pc out of the window,here goes sit back and have a chuckle.I have a dell L866r computer.P3 866 512mb windows Me Intel 810e chipset.I have a Belinea 101560 TFT monitor (still paying for) and I have just bought a Super Ge force mx200 64mb graphics card on a PCI slot. I installed it and it makes my monitor go foggy takes ages to boot up and when I change the resolution down to 800*600 it crashes so I can't play my old trusty games.Monitor res and refresh ok.I have to take the card out reboot twice on the onboard card and then go through this again.My onboard automatically adjusts to suit these games at 1024and 748.Do you think it is a dodgy card or any idea because if I can't fix it my insurance company has a claim on their hands and I'm gonna buy a Gameboy.
Nick G - Portsmouth - Tue Mar 26 01:32 2002
reply

Nick, I had a similar problem with an old Nvidia card,a while back. The problem was solved when I put it in a different PCI slot. Not very technical but might be worth a try.
Sam Finlay - Edinburgh - Thu Mar 28 19:45 2002
reply

Thanks for that Sam.I did try that originally but it failed to produce any better results. Have managed to track down some technical support for the card and it is a problem with the card itself! so I was chasing my tail for a week.Many thanks to Dell and Belinea for their not so clever 'customer support'-be warned......
Nick G - Portsmouth - Fri Mar 29 01:39 2002
reply

Did you d/l the correct drivers for your graphics card, because the ones that came with it, may not be truely compatable with Windows ME, also, email both companies and ask if that card will work with your Dell Computer, I dont see why it shouldnt, but best to email them to ask. Of course, it is possible that you have a faulty card, but unlikely. I have the same card, and it is working fine under windows 98se, so I think it is just the drivers, however, if you are sure you have the correct drivers for your card that are truely compatible with Windows ME, then need to look at changing it, or the computer.
Future - Tue Mar 26 12:25 2002
reply

Updated drivers downloaded from Nvidia website-no better.E mailed Dell they said it was not compatible and to buy direct from them.I rang their number and they do not sell upgraded graghics cards but put me on to their supplier.The supplier said the card is compatible and they would try to sell me the same one.No joy.Supergrace who make the card, as far as I can search, do not have a helpline for useless buggers like me.Anyone else want to try or I have a 64mb card for sell which would suit W98SE.
Nick G - Portsmouth - Wed Mar 27 23:58 2002
reply

Hi! I use Windows XP & i recently downloaded a program from the web, that i did not want in the end, i deleated the files but made a mess of it, so that it still appears in the add & remove program, when i click remove, it says no file exists under that name? how can i delete this banner as it s offending my eye! Thanks
Tim Hunter-Joy - Weston Super Mare - Mon Mar 25 00:25 2002
reply

You can restore your Windows XP to an earlier time, i.e. the day before you downloaded the software you didn't want (that's assuming you haven't downloaded other things since they that you do want).
Sue - Whaplode, Lincs - Tue Apr 02 15:13 2002
reply

Go to Annoyances.org and download the powertools for XP. There is a feature in the tweakui for XP to remove unecessary entries in the add/remove applet
Iain Wolstencroft - Accrington - Wed Mar 27 16:26 2002
reply

If your computer is working correctly, having the name of a programme left in the Add/Remove display, wont affect windows, there is a programme that will remove this, and if you understand the registery you could modify that to do the same thing, I cannot remember the name of the programme that you need. Another thing would be to put XP back the way that you had it before you installed the programme, again my knowledge of XP is limited at this time, although, I do know this can be done. But as I said,if XP is working fine, then dont fix it.
Future - Tue Mar 26 12:42 2002
reply

please peeps!!!!!
Tim Hunter-Joy - Weston Super Mare - Tue Mar 26 01:06 2002
reply

Dear Sirs I have a Mesh tower running Windows ME and a Mitsubishi Pro 730 monitor.I had my operating system reloaded recently due to corrupt files and have just got all my applications back on.I started on my Norton updates first and then proceeded with the Microsoft site for any upgrades.All critical updates went in okay and I then did one driver update on Gainward & Co. for display.Since doing that,I now find that the framework on Explorer and Outlook and any vertical straight line is now bowed concavely.Is this a coincidence or have I still got a problem with corrupt files ? HELP!
Alan Rowson - Woolmer Green, Herts. - Mon Mar 25 00:20 2002
reply

it sounds like the 'shape' settings on your monitor need checking. check the handbook of your monitor and adjust the 'shape' settings. Hope this helps.
the techie - newport - Mon Mar 25 20:30 2002
reply

Each time I turn on my pc it starts getting connected to aol. I would like this to stop. Also I keep getting an error message that says 'winaol' has a problem and to close it.
chandra - swansea,wales - Sun Mar 24 15:40 2002
reply

You dont say what OS your using, but if your using windows 9se, then go to start/run, then type MSCONFIG, and press enter, when the programme loads, click on startup, then uncheck where it says about AOL starting up, not sure of the exact line, but you should be able to notice which one it is, here you can also prevent any other programme that you dont want starting up, remember to write down what it looked like before you changed it, so that you can put it back. You will need to restart your puter once you have altered the startup. Hope that helps.
Future - Mon Mar 25 14:04 2002
reply

Could any one tell me if it is possible to conect 2 computers together using the direct cable method, via lpt 1 ports if the "guest" comp is running XP, and the"host" is running 98sec ed.I've tried to do it by the book, but no joy. Grateful for any help.
Steve S - Sun Mar 24 14:53 2002
reply

Have a look at this site, looking at the section of Windows XP Guest to Windows 9x/Me Host. Make sure that your parallel cable is a CROSSOVER cable
Iain Wolstencroft - Accrington - Wed Mar 27 17:49 2002
reply

Hi, My problem is that no matter what I do, all jpgs always open with Microsoft Photo editor. They used to open with Adobe Photoshop which is what I still want to use. I have changed the file associations which are now set for jpgs to open with Photoshop. I have tried your solution on p 82in the magazine which suggests to "Open with" and "always use this programme to open this kind of file" but still, every single time, they open in Ms Photo editor. It's driving me mad. In order to edit any pictures I now have to Open Photoshop first and open the photos from within the programme. What else can I try? I have also tried clicking on the file and looking for a "Change" option but there isn't one. I run WIN 98.
Di - Lancs - Sun Mar 24 12:49 2002
reply

Try going back to file Associations and deleting the file type..
If I'm correct the file type should then go back to being an unrecognised type (showing the windows logo) when you click on it you then get the choose option..
I haven't tested this so be careful..
CynetBefore - Burnley - Wed Mar 27 10:58 2002
reply

Why not uninstall MS Photo Editor, and then the jpg's should open with Photoshop, if you still need or want to use MS Photo Editor, then re-install it, and while it is installing, it should prompt you to agree to allowing it to be the default image editor, just choose no. Hope that helps.
Future - Sun Mar 24 13:43 2002
reply

Help! I have an old PC with Windows 95 & I tried clearing some space. Now I get the message " Cannot find the file fmedia.exe (or one of its components). Make sure the path and filename are correct and that all required libraries are available." when I press ok I then get "Could not load or run fmedia.exe specified in the WIN.INI file. Make sure the file exists on your computer or remove the reference to it in the WIN.INI file." After pressing ok everything seems fine. Any ideas as to what i've done & how to fix it? Thanks.
Brian - Alloa - Sat Mar 23 19:17 2002
reply

I dont know whether you want to use this programme, if you do you will need to re-install it, as some of its main compenents have been deleted, you could try to restore it from the recycle bin if it is in there. To stop the win.ini file from calling this programme, go to start, choose run, they type, win.ini, and it should open up in Notepad, where it says lOAD= delete what ever is after the word load=, and do the same to the RUN= line to, now go to file, and choose save, not save as, just save, now reboot your computer, and it should be ok.
Future - Sun Mar 24 13:51 2002
reply

Cheers!
Brian - Alloa - Mon Apr 01 22:31 2002
reply

i have just purchased travel insurance online but cannot print the policy as it says [could not find external window handler]and acrord 32 has caused error.the acrobat reader 4 always comes up with faults and says could not find plug in.should i download acrobat reader or will the fault still be there.can anyone help.
irene - edinburgh - Sat Mar 23 11:26 2002
reply

I am not truely familiar with Acrobat Reading, but one thing you could try, is to save the policy to your hard drive, and printing it offline, if this doesnt work, then you could try cutting and pasting it into MSWORD and then printing it from there. When printing online, make sure that there is little net activitiy with other net programmes, and also make sure that your printer is online and as finished testing itself/cleaning. If you are using a firewall make sure it is set to allow you to d/l and print documents, some firewalls are set by default to prevent online printing as the port is considered security breach.
Future - Sun Mar 24 13:57 2002
reply

help me please! I am running windows M.E and i cant put it into standby mode, does any one know the route i need to take to enable it, Every time i try to i get an O/E Error It seems that hibernate isn't supported on my P.C. Any help greatly appreciated.
Graham - Cornwall - Fri Mar 22 22:55 2002

[hr]Subscribe to Web User and save up to 15%
[url=www.ipcsubs.co.uk/IWUAW]More details[/url]