Webuser Forums: RHR - General PC (44)

I am having trouble with my PC. When I try to save anything I get the message cannot find file 602T. Do I need to reinstall Windows 98 or is there an easy way to get around this?
A Howes - Wed Apr 10 13:07 2002
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I have recently reinstalled Windows Me,and have been left with 3 problems.The first is that during installation an error occured which says that 'C\WINDOWS\SYSTEM\wbvw.dll'can't be found,After installation is over I checked WINDOWS SYSTEM and the dll is there.Secondly,on boot-up I get a box which says that there is a problem with the Short Cut 'Resume Windows Update Installation.Ink'and that this may be found on the hard disk ,another computer etc.,etc.,.Thirdly,I cannot upgrade to IE6.The files won't install properly,I had it before with no problem.I can't help but think all three are connected but how?When I reinstalled Me I simply put the disc in the CD drawer and ran it.Should I have done something different?I suppose it is all a big learning curve as they say,can anyone help please.
Ian Broadhead - Wakefield - Wed Apr 10 12:09 2002
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Ian, wbvw.dll is part of your Internet Explorer Setup. I would suggest that you go to Control Panel | Add/Remove Programs and remove Internet Explorer 6 from there if it's there. If not, in the hope that you haven't installed too much, I think you may have to back to the beginning. Before you do, come back and post, and we can walk you through it!
Iain Wolstencroft - Accrington - Wed Apr 10 15:18 2002
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Many thanks for your response Iain.I looked in Add/Delete Programs and IE6 is not there to delete.Since original post have re-installed Me once again via boot-disk and CD-Rom on the advice of a friend but things are still the same.Would the same problem be causing the 'Problem with Shortcut-Resume Windows Update Installation.Ink' box on start-up.I am looking forward to your advice.
Ian Broadhead - Wakefield - Wed Apr 10 21:36 2002
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Ian, I am assuming that you have a full version of ME, as you seem to be able to re-install at your leisure. ME seems to prefer being installed on a clean hard drive. So I would suggest that you format the drive if you haven't already done so. If you aren't sure how to format your hard drive, here goes

Restart your computer with the Startup disk in the floppy disk drive. NOTE:
If you are using a Windows 95 Startup disk, a command prompt is displayed and you can skip to step 2.

If you are using a Windows 98, Windows 98 Second Edition, or Windows Me Startup disk, select the Start computer without CD-ROM support menu option when the Windows 98 Startup menu is displayed.

When a command prompt (a<: :)is displayed, type format c: /s (note the spaces), and then press ENTER. This command transfers the system files and should only be used when you format drive C (or your "active" drive). For all other partitions, type format drive: (where drive is the letter of the partition that you want to format).
When you successfully run the Format.com tool, you receive the following message:
WARNING, ALL DATA ON NON-REMOVABLE DISK DRIVE C: WILL BE LOST! Proceed with Format?
Press Y, and then press ENTER to format drive C.
After the format procedure is finished, you receive the following message: Volume label (11 characters, ENTER for none)? **NOTE:** This is an optional feature that you can use to type a name for the drive. You can either type an 11-character name for the drive, or you can leave it blank by pressing ENTER.
Reboot.

Iain Wolstencroft - Accrington - Thu Apr 11 08:12 2002
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I seem to have a similar problem to Julie Reid of Preston, but it is only after using EndItAll that my computer freezes on shutdown, has to be turned off and then on rebooting goes through the scandisc routine. Maybe this isn't a bad thing but it does slow things down. If I haven't used EndItAll, then shutdown is normal. Anyone else had similar problems or is there a way of fixing it other than uninstalling EndItAll JalanG Liverpool
JAlanG - Liverpool - Wed Apr 10 10:12 2002
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I would un-install EndItAll
Iain Wolstencroft - Accrington - Thu Apr 11 08:17 2002
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Thanks Iain, I'll do that. I lived without EndItAll for long enough before and if doing without it stops the freezing on shut down, I guess I can manage without it. Regards JAlanG
JAlanG - Liverpool - Thu Apr 11 16:25 2002
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hi well just a couple of things i hope you can help me with,just lately my p.c has become sluggish.i frequently delete temporary interner files and clear history etc but it doesnt seem to be helping,its only 32mb and i know i need more memory but is there anything i can do till then?also on shutting windows down more than often its freezing at the 'windows is shuting down'stagewhich means i have to just turn of the p.c and then get the 'windows wasnt closed down properly'?any ideas please?p.s my virtual memory settings are min=0 maximun=no maximum does changing this help im sure i read something somewhere on what they should be set at?
julie reid - preston,lancs - Wed Apr 10 00:38 2002
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Julie, I'm no expert on but 32mb of memory is very low and will cause a general slow down of your PC especially as if you are running a anti-virus,firewall and other applications in the background or on startup.I'll assume you are running an older system and probably memory PC100 or PC133 so go to www.crucial.com and price up some more memory.Link to the UK site, 128mb are quite cheap and this company will match your system and motherboard.Check to see how Hard disk drive space you have left,you may be running out of room.Empty recycle bin in case that is full.Web user had an article about www.pcpitstop.com which gave users a performance check on their PC's, I found this very useful and cleared a few issues up.Try after booting up pressing **ONLY ONCE** ctrl+Alt+Delete once and find out what is running you may find something has started which is unnecessary.Do not delete it check it out.Virtual memory should be left to windows to manage unless -by my experience- you are running certain types of software like CAD.Hope this is of some use...........Cause it has taken me ages with one finger typing!
Nick G - Portsmouth - Wed Apr 10 01:16 2002
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Hi- I am having a problem with my pc freezing up & crashing every time I want to open a Word document. I am using a second-hand pc, running Windows95, using Word2000. Recently I was looking through my documents, and was opening and closing files quite quickly in order to find something. Suddenly the pc crashed, and would not shut down. I tried to manually shut down via the CTRL, ALT, DEL method, but a message kept popping up saying "Your computer is dangerously low on resources". In the end I had to switch it off and run scandisc upon turning it on again. A checkfile/ scan file was created, and I saved the undo- file on a floppy, as requested. Now every time I try to open a Word document ( even a new one) the same thing happens. The shop where I bought the pc said all they can do is to re-format the hard drive, but I can't believe that is the only option! I have tried re-installing the Word programme with my disc, but it hasn't made any difference. I have checked my pc's memory, and seem to have plenty of it left. Please help, as I don't want to lose all my hard drive information in a re-format! I have also checked for viruses, and that's not it either.
Ms.B.Entwistle - Manchester - Tue Apr 09 22:08 2002
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32bit applications such as Word, will, when opened and closed rapidly, eventually cause a "memory leak". It may be curable, using a kernel32 update patch, Go to the following site, Q148336 and download the patch krnupd.exe from there. I'll be completely honest, Word 2000 was never designed to be run on Win 95 and you may well in time get the same error again, if indeed this patch fixes it. Good luck
Iain Wolstencroft - Accrington - Tue Apr 09 23:02 2002
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Thanks for your advice. It's ironic that you commented on the fact that Word 2000 shouldn't really be run on W95, as my second hand computer came from the Government sponsored "Computers Within Reach" scheme, who supplied the software! It doesn't surprise me though, because their support/ expertise / customer service here in Manchester has been less than satisfactory from the beginning, I'm sorry to say. Anyway, I tried the patch you mentioned, but it hasn't made any difference. The screen still freezes up, I always manage to get as far as the opening logo for Word2000, then everything stops. Everything else on the computer can still be accessed and used. I would appreciate any further advice you might have for me, thanks.
Ms.B.Entwistle - Manchester - Thu Apr 11 01:17 2002
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It might be worth increasing the amount of virtual memory that your computer uses. Go to Start | Settings | Control Panel | System. Click the Performance tab, and click the Virtual Memory button. Choose to choose your own setting, and change the maximum value to 2½ times the size of your RAM. So if your Actual Ram is 64Mb, your virtual memory setting will be 160 :)
Iain Wolstencroft - Accrington - Fri Apr 12 08:55 2002
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Thanx for that. I'm not sure how to apply your suggestion...When I open the dialogue box for adjusting the virtual memory, there are 3 boxes: the first says "Windows- hard disk- c\418MB free". Then there are another 2 boxes, asking for minimum & maximum levels of virtual memory. I'm not sure which one of these 3 boxes needs to be changed to adjust the VM?
Ms.B.Entwistle - Manchester - Sun Apr 14 18:22 2002
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Hi all, hope someone can help me with the following problem: last night my pc suddenly decided to stop letting me save pictures normally saved as .jpeg files and will only let me save them as .bmp. I havent changed any settings to my knowledge, how can i fix this? Thanks in advance
Karl - Stoke - Mon Apr 08 21:52 2002
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Try this, open Internet Explorer, go to Tools | Internet Options | On the General Tab, In the Temporary Internet files section, click Delete
Iain Wolstencroft - Accrington - Tue Apr 09 06:29 2002
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When i want to view video or audio all i get up is: MMSYSTEM281 , this file could not be desplayed check filename or install driver that supports this file type? I have downloaded Windows Media Player again and still does not work....can anyone help??????
Terry - London - Mon Apr 08 18:57 2002
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You are missing a codec, go to SoundAmerica to download a copy
Iain Wolstencroft - Accrington - Tue Apr 09 06:51 2002
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Does anyone know how I can transfer some of my LP's onto CD? Is there any additional Hard/Software I need?
Tristan Ashby - Attleborough - Mon Apr 08 17:05 2002
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Tristan, Have a look at this site, Clives FAQs about audio on a PC
Iain Wolstencroft - Accrington - Mon Apr 08 17:37 2002
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I am havinga problem shutting down Windows XP. Originally, when I hit the red shut down button in the start menu, it would get to the screen which says 'it is ok to switch off your computer now' and then it ould stop. Under Windows ME on the same machine, it would automatically switch off as well. Now, for some reason when I hit the red shut down button, it doesn't show that screen but re-starts instead, as if I had pressed the green re-start button. any ideas
kade d'lacey - Mon Apr 08 17:02 2002
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Kade, Go to Start | Settings | Control Panel | Power Options Click the APM Tab, and Check the Advanced Power Management Support box, Click Apply then OK
Iain Wolstencroft - Accrington - Mon Apr 08 17:27 2002
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Thanks for the reply. In my power options properties, I only have four tabs: 'Power Schemes', 'Advanced', 'Hibernate' & 'UPS' (Uninterruptible Power Supply). Power schemes just allows changes to the times that the monitor and hard disk switch off. Advanced has 'Always show icon in taskbar' and 'Prompt for password when computer resumes from standby' tick boxes. Hibernate just has an 'Enable' tick box and UPS is switched off so does not apply. Where do i go from here?
Kade D'Lacey - Classified - Tue Apr 09 21:02 2002
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To automatically put your computer into hibernation, you must be logged on as a computer administrator for you to complete this .
Open Power Options in Control Panel. Click the Hibernate tab, select the Enable hibernate support check box, and then click Apply.

Put your computer in hibernation. The hibernate feature saves everything in memory on disk, turns off your monitor and hard disk, and then turns off your computer.

When you restart your computer, your desktop is restored exactly as you left it. It takes longer to bring your computer out of hibernation than out of standby

Put your computer in hibernation when you will be away from the computer for an extended time or overnight. When you restart the computer, your desktop is restored exactly as you left it.
Iain Wolstencroft - Accrington - Tue Apr 09 21:47 2002
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Thanks again Iain, but as I mentioned before, hibernation is not the problem. I can hibernate with the best of 'em. The problem is getting the Shut Down button in the start menu to shut down the machine, instead it is behaving like the restart button. The restart button works normally.
Kade D'Lacey - Classified - Wed Apr 10 16:45 2002
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Have a look at the APM in the XP help
Iain Wolstencroft - Accrington - Wed Apr 10 16:58 2002
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Thanks for the reply. In my power options properties, I only have four tabs: 'Power Schemes', 'Advanced', 'Hibernate' & 'UPS' (Uninterruptible Power Supply). Power schemes just allows changes to the times that the monitor and hard disk switch off. Advanced has 'Always show icon in taskbar' and 'Prompt for password when computer resumes from standby' tick boxes. Hibernate just has an 'Enable' tick box and UPS is switched off so does not apply. Where do i go from here?
Kade D'Lacey - Classified - Tue Apr 09 21:01 2002
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How do I stop so many programmes from opening when I start up my computer?
Dave - driffield - Sun Apr 07 18:34 2002
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Go to Start | Run Type in Msconfig, Click the Startup tab, uncheck the ones that you don't want to start. Click apply, then reboot. Before you start unchecking everything though, just check pacs portals to make sure that you don't uncheck something that you shouldn't!
Iain Wolstencroft - Accrington - Sun Apr 07 19:09 2002
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thanks - great advice
Dave - driffield - Mon Apr 08 18:39 2002
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I have Win ME and each time i start my p.c. as soon as the desktop appears I get a blank notepad overlay titled C:\WINDOWS\at.hta I have been told this is a virus, yet McAfee does not detect it as such. How can I get rid of it permanently?
Eric Roberts - Barnstaple - Sat Apr 06 17:57 2002
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Hello, even though your virus programme didnt find a virus, does not mean that there isnt one.
Get the latest virus definitons for your programme and if that still doesnt find a virus, then boot with a recovery disk, and check for a virus before windows loads.
Future - Mon Apr 08 12:37 2002
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Hi,I have just bought a microsoft sidewinder game pad pro. I am working of windows 2000 and even though the box states windows98 & usb required the assistant said not to worry and that i could download the driver off the net.The asst told me that w98 was a minimum requirement and it should work just fine on 2000. Needless to say i cant get it to work and cant find the drivers online. Any help would be greatly appreciated, Dougie
Dougie - Edinburgh - Fri Apr 05 20:36 2002
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Hi, I am hoping you can help me with the following problem. I have a computer that has Windows XP Home operating system installed. Unfortunately before I realised this contains CD recording software I installed Adaptec Easy CD Creator Version 4. And the following error messages appear on boot up. I have deleted the Adeptec program but this error remains. I am hoping you can help clear these problems so that I can install Nero XP compatible software. Best Regards, Dean Collins. >>>> Devices Or Applications disabled CD Recording Software will cause windows to become unstable. Windows has prevented drivers from loading. CD Recording Software Roxio, Inc. Issue Description: A CD-recording driver is installed that might cause stability problems, including problems shutting down and problems using a CD/DVD drive. This driver will be disabled. This driver might have been installed by Easy CD Creator, Windows Media Player or RealJukebox. You might not be able to record CDs until you obtain compatible drivers. >>>>> Roxio, Inc. provides an update for Easy CD Creator users at the Easy CD Creator Updates Web site. For Windows Media Player users, see the Microsoft Web site at http://www.microsoft.com/ windows/windowsmedia/windowsxp/ roxio.asp. For RealJukebox users, see the RealNetworks Web site at http://switchboard.real.com/ rj2/?cd=xpfix. Contact Information: Roxio Support Web site (English): http://www.roxio.com/ support Roxio Support Web site (Japan): http://www.roxio.co.jp/ support Telephone: (408) 945-8600 (North America only) Note:This information is subject to change. Last Updated: Friday, November 9, 2001 © 2001 Microsoft Corporation. All rights reserved. Terms of use.
Dean Collins - Surrey - Fri Apr 05 18:57 2002
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Dean, your best bet would be to do a system rollback. Go to Start | All Programs | Accessories | System Tools | System Restore. Roll back to a date when you know when you know the Adaptec was on your system.
Iain Wolstencroft - Accrington - Sun Apr 07 20:58 2002
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Hi Iain, Thanks for reply. Unfortunately this was a while ago and I have installed other things since then so a rollback may cause other problems. Do you have any other ideas ?? Can you do a repair XP like you can with IE ??
Dean - Surrey - Tue Apr 09 21:46 2002
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You can, but I'm not sure if it is wise, as I have never tried it. (I'm fortunate as I have Norton Ghost, so it isn't a problem for me!)
You will need to change your BIOS settings so that the CD ROM is first port of call for Boot up. Once you have done that, insert your XP Cd in, it will ask you if you wish to repair a previous installation, Click "Yes"
Iain Wolstencroft - Accrington - Tue Apr 09 21:53 2002
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Hi Gang, Using Windows 95. I've lost my Character Map!. In settings it's still there and ticked and using Find files or folder shows it too, but I cannot manage to get access to it. Repeated clicking just ignores it and nothing happens. Anybody got any suggestions?. Thanks in advance for any help you may be able to offer. regards, Steve.
Steve - Leeds - Fri Apr 05 11:21 2002
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Chris, you might try un-installing and re-installing. Go to Start | Settings | Control Panel | Add/Remove Programs | Windows Setup tab. Open Accessories and uncheck Character Map. Click Apply and then reboot your computer. Now do the same as above, but obviously recheck character map
Iain Wolstencroft - Accrington - Fri Apr 05 19:41 2002
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Sorry, this is meant for you Steve. Doh!!
Iain Wolstencroft - Accrington - Fri Apr 05 19:43 2002
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Hi Iain, Thanks but no joy I'm afraid, all its done is load up the games. Any other ideas will be appreciated. -And now for something completely different!. For some reason in word (2000, windows 95) my font size is showing all odd numbers, when I change them, eg, 15 19 etc, and some even show things like 11.! and 13.! (including exclamation marks). In the drop down menu everything still shows as even numbers with no option for odd ones. I'm stumped. Thanks for all your help and any that might be forth-coming, sorry if I'm finally gettting to you!. Regards, Chri 'erm, Steve. Take care.
Steve - Leeds - Sun Apr 07 00:11 2002
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my pc once contained a virus which not only corrupted files, but stopped me using all of the items in control panel. i discovered that in the end this was due to a virus, although my antivirus software (drsolomon) did not discover the virus and it was found using an online virus scan from antivirus.com perhaps this is something to do with your character map problem good luck!
Leigh Duffy - Pembroke - Wed Apr 10 19:33 2002
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lol Steve! Steve try this Go to Start | Find | Files and folders | Type in charmap.exe. Search in My computer If it turns up, (hopefully in C:\Windows\System32) Make a note of the location, & create a shortcut on your desktop, by right clicking | Send to | Desktop. You should then have an icon on your desktop.
As for the second problem, is this happening with all fonts or just particular ones? The '!' denotes a half font, the font size fo 13! is actually 13½. There is a possibility that some of your True type fonts have been corrupted. Post back on this one
Iain Wolstencroft - Accrington - Tue Apr 09 07:31 2002
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Just wondering if anyone can help, I am running win ME and norton 2001. I was just updating my rescue disks and thought I would try them out. When I booted up with the rescue disk I had some error messages that came up: \country.sys missing or corrupt and then display.sys as above. Then these two came up: error in config sys line 5 and again but saying line 6. Can I just delete the country.sys and display.sys and re-install? and I have no idea how to find line 5 and 6 in config.sys Thanks in advance.
Chris - Enfield - Thu Apr 04 22:13 2002
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Chris, it would be quicker and simpler just to create new rescue disks.
Iain Wolstencroft - Accrington - Fri Apr 05 07:08 2002
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Cheers for that Ian. I thought it was something more serious.
Chris - Enfield - Sat Apr 06 12:00 2002
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Chris, it would be quicker and simpler just to create new rescue disks.
Iain Wolstencroft - Accrington - Fri Apr 05 07:02 2002
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can anyone help ? windows 98 and soundblast sound system all working well I have now plugged in microphone in order to speak via MSN Messenger but cant get a signal form mike. Even in Programmes/Accessories/Entertainment/Sound Recorder there is still no response. Mike works ok in another computer
bryan mitchell - Glasgow - Thu Apr 04 14:25 2002
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Hello,
For voice commuincation you need a constant connection speed of at least 36k, it doesnt matter if your modem is a 56k modem, or if it connects at 54000bps the connection needs to be at least 36k in order for voice communication.
Future - Sat Apr 13 04:16 2002
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Hello Bryon,
I am assuming that has you have a sound blaster card, you will also have the relavant mixer programme to, if so, then run this programme, and make sure that the little icon for the mic is checked on. You should see what looks like small sound waves, with a small red icon next to it, and slide controls. Make sure though that you only do this to the recording controls because otherwise you will hear your own voice through your speakers.
Hope this helps!
Future - Mon Apr 08 12:56 2002
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Brian I may get this wrong, but go to Start | Settings | Control Panel | Sounds and multimedia. Click the Audio tab. In the Sound Recording section, make sure that the Preferred device is that of the soundcard into which the mic is plugged.
Iain Wolstencroft - Accrington - Thu Apr 04 15:48 2002
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Thank you for your assistance. I was trying what you had said but after Sounds there is no Multimedia.There are about 20 odd items but no Multimedia
bryan mitchell - glasgow - Sat Apr 06 16:03 2002
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Is there a Multimedia folder by itself?
Iain Wolstencroft - Accrington - Sat Apr 06 17:03 2002
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Thanks Iain I decided to Uninstall the drivers for Sondblaster. Then installed again and that now works. Thank you for your interest.The next prob is trying to talk with mikes to another person in MSN Messenger The person who has accepted my invite for a conversation gets the message "experiencing a connection problem with the computer you are trying to reach" and of course no result.. Any ideas please
bryan mitchell - glasgow - Thu Apr 11 20:30 2002
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The most likely cause is that one the other or both are sitting behind a firewall! This is a problem that unfortunately M$ have yet to solve, I am led to believe from other forums that the Yahoo IM can be configured to allow access through a firewall, though I'll be honest I have yet to try it and confirm that. To voice chat, you may have to temporarily disable the firewall. Not a brilliant solution, I know!
Iain Wolstencroft - Accrington - Sat Apr 13 07:18 2002
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Thanks Iain I decided to Uninstall the drivers for Sondblaster. Then installed again and that now works. Thank you for your interest.The next prob is trying to talk with mikes to another person in MSN Messenger The person who has accepted my invite for a conversation gets the message "experiencing a connection problem with the computer you are trying to reach" and of course no result.. Any ideas please
bryan mitchell - glasgow - Thu Apr 11 20:26 2002
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hi, can somebody help me with this one? every i time i boot up my pc, i get the following message - NO ISDN DEVICES WERE FOUND. PLEASE INSTALL AN ISDN DEVICE AND RUN THE CONFIGURATION WIZARD AGAIN. i haven't done anything to alter any settings, it just appeared overnight.i can get rid of the message no problem by just hitting ok, but how can i stop the darned thing coming up in the first place? i am running windows 98 but i have NO discs for the o.s. please help.
phill - kidderminster - Wed Apr 03 21:47 2002
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Phill, the first thing you may have to do a virus scan. Update your virus definitions before you run the scan. There may be a version of the W32/Magistr-A Virus on board your system. If no virus is found, try this, go to Start | Run Type in msconfig, go to Startup tab and look for and uncheck Everywhere.exe. If Everywhere.exe is in your startup, then go back to Start | Run, Type in Regedit. In Regedit, click Edit in the top left, then Find, type in Everywhere.exeHighlight the value, right click it and click Delete, Press your F3 key, and delete this value. Continue with the F3 and delete until no more entries are found
Iain Wolstencroft - Accrington - Thu Apr 04 08:33 2002
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Iain, i followed your instructions but no luck. i ran the virus check and found no viruses. i then tried msconfig in run, but there was no everywhere.exe in the start up tab.finally, i tried regedit,find,etc but after it searched for the files, it didn't show any results so i didn't know what i had to delete. any ideas?
PHILL - kidderminster - Thu Apr 04 21:34 2002
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Phil, Are you ever likely to have an ISDN connection? If not, try this,find a file
c:\windows\system\cfgwiz32.exe

Highlight this and Right click and click Rename Change the file extension from exe to bak Hopefully this should solve the problem! Good luck!
Iain Wolstencroft - Accrington - Thu Apr 04 22:31 2002
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Iain, still no luck. i guess i'll just have to live with it, unless there's another option.if not, thanks very much for your time anyway.
phill - kidderminster - Fri Apr 05 18:34 2002
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Just before you give up, Phil, This will probably sound very strange! Have you got scheduled tasks running? If you have you will probably have an icon in the systray, by your clock. If you have then just try disabling it and restarting. Do this by going to Start | Programs | Accessories | System Tools | Scheduled Tasks | Advanced | Stop Using Scheduled Tasks
Iain Wolstencroft - Accrington - Fri Apr 05 19:33 2002
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i have had windows xp installed on my pc from windows 98 and i can't get word 2000 back can anyone advise me please
jim murray - glasgow - Wed Apr 03 18:36 2002
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Your old version of Office2000 not going to work with WinXP, you need to install OfficeXP. I have a copy if you want it ;-).
Olga - Wed Apr 03 20:16 2002
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thank you olga i would appreciate that
jim murray - glasgow - Mon Apr 08 12:56 2002
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Office 2000 will perfectly well on XP,(Office 2000 System requirements). Have you got your Office Discs?
Iain Wolstencroft - Accrington - Fri Apr 05 07:07 2002
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it was pre-installed on my pc when i bought it iain
jim murray - glasgow - Mon Apr 08 13:00 2002
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I had this problem for a while, and as I far as I remember I have not adjusted any settings on my computer. I can not access quite a few sites, unless I remove www in front of an address, which can be a nuisance. I tried everything I could which did not solve the problem including changing ISPs, and browser (usually I am using IE6, but I tried Netscape and Opera), I even installed WinXP, which did not fix the problem either(I am back on WinME now though). Anybody else experienced this and found the solution? Thank you.
olga - Wed Apr 03 16:52 2002
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help!my sound hos gone& I cant get it back! can you help meas risk II needs sound for a good game!also have a prog which only runs with sound! am using windows XP.plese can someone help because I must get sound back.
sam stabeler - Wed Apr 03 16:50 2002
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This may be a long shot, have yuo checked the speaker icon in ur task bar, are any of the sliders all the way down if so just slide em up
marketman - Wed Apr 03 23:51 2002
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no speaker icon!
sam stabeler - croydon - Thu Apr 04 16:36 2002
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sorry made a mistake! speaker icon hidden will try another game to see if sound restored thanks for your help marketman
sam stabeler - croydon - Thu Apr 04 16:39 2002
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the prob was a simple one:some rascal had turned the volume on my speakers to 0
sam stabeler - croydon - Thu Apr 04 16:46 2002
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I had this problem for a while, and as I far as I remember I have not adjusted any settings on my computer. I can not access quite a few sites, unless I remove www in front of an address, which can be a nuisance. I tried everything I could which did not solve the problem including changing ISPs, and browser (usually I am using IE6, but I tried Netscape and Opera), I even installed WinXP, which did not fix the problem either(I am back on WinME now though). Anybody else experienced this and found the solution? Thank you.
olga - Wed Apr 03 16:47 2002
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Olga, Unfortunately, Uniform Resources Locators (URLs) or web addresses don't all use the standard www. format Take the Cnet download site for instance, have a look at your address bar, click your back button to this site. You may have also noticed that Secure sites have https rather than http. WWW just happens to be the most common method of addressing sites
Iain Wolstencroft - Accrington - Wed Apr 03 17:33 2002
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I do understand about standard of addressing sites, which is very unfortunate for me, especially when you using search from Search engines and most of links are with www as default. I can not simple click on them and access site, every time I need to copy and paste URL in the address bar and manually remove this damn www, then I can access it. Also this is not an occurrence with all sites with www in front, with only about 20%, which is still irritating!
olga - Wed Apr 03 18:22 2002
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try repairing IE6
sam stabeler - Wed Apr 03 16:54 2002
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Thank you. I did tried that, as well as uninstalling and installing IE few times.
olga - Wed Apr 03 17:00 2002
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I am using Windows 98. The last twice that I have used ScanDisk I have received the following message: "This drive's boot area contains important information that is damaged or invalid. This can cause windows to report the drive's free space incorrectly or slowly. ScanDisk repairs the boot area by recording the correct values in this area." Both times I have had the errors repaired. I have recently had trouble with lots of illegal operations happening in Windows Explorer and others. I have no virus and have carried out a thorough scan of the hardrive and there is no problem there. I hope someone may be able to help me stop this happening or tell me why it is. I have also had a problem running scandisk even in safe mode.
Chris Buckwell - Lymington - Wed Apr 03 16:42 2002
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Could anyone help me please? How can I find out if my pc has a 3D graphics accelerator installed? I have looked in Sounds and Multimedia in My Computer but I'm unsure where to look and what I am actually looking for. I'm a complete beginner in this, but my son wants a pc game which says on the specifications on the back that a 3D graphics accelerator is required. I don't want to buy the game then find out we haven't the necessary things to make it work properly. Thank you.
JJ - walsall - Wed Apr 03 13:45 2002
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JJ Go to Start | Run and type in the following: dxdiag, click OK. Go to the Display Tab. In the DirectX Features section, you should see Direct 3D Acceleration and it should say enabled.
If it doesn't, but there is a button that says Enable on it, and you can click it, do so. If it says Disable, leave it as it is, it is capable of 3D Acceleration.

If you can't click it, it may be that your Direct X either needs enabling or updating. Come back if this is the case, and if you could take note of the Device displayed above, we can go from there.
Iain Wolstencroft - Accrington - Wed Apr 03 14:34 2002
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Thank you Iain. We tried what you told us and found that we did have everything enabled, so my son now has his game. He was really pleased and reckons you're " safe" and "cool". Got yourself a fan there!! Many thanks for your help.
JJ - walsall - Fri Apr 05 22:21 2002
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SHUTDOWN PROBLEM! I have windows 98 SE on my PC and IE 6. Each time I try to shutdown the PC it freezes and the following program is still on - RUNDLL32. Does anyone know what this is? and how I can shutdown properly?.
John Withers - Cardiff - Tue Apr 02 18:42 2002
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Go to this site which, IMHO, is the best Shutdown troubleshooting site on the net!
Iain Wolstencroft - Accrington - Wed Apr 03 14:47 2002
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Does anyone have any advice on Windows XP? I've currently got W98 and have heard nothing but bad things regarding compatibility when changing over.
Tristan Ashby - Attleborough - Tue Apr 02 12:45 2002
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Tristan, I'll tell you tomorrow when I've installed my copy on my spare computer ;) If I'm tearing my hair out, screaming blue murder, you can assume it wasn't a success!!
Iain Wolstencroft - Accrington - Tue Apr 02 15:42 2002
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Well Tristan, apart from the irritation of virtually every one of my drivers not being digitally signed (including my Microsoft ones!!), all my hardware installed well and with no problems. I am going to reserve judgment on stability, but so far so good.....
Iain Wolstencroft - Accrington - Fri Apr 05 07:12 2002
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By the way Tristan, are you doing a straight upgrade or is it a full install you'll be doing? If you have got a large enough hard drive that is partitioned, you could do a dual boot and have both operating systems on.
Iain Wolstencroft - Accrington - Fri Apr 05 07:16 2002
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Iain, I've a primary 20gb and secondary 6gb hard drives. I presume this is big enough but how difficult is it to setup a dual boot?
Tristan Ashby - Attleborough - Fri Apr 05 10:18 2002
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Tristan, More than big enough!and it is very simple. Is your 20gb HDD split into further logical drives or is it 1 big drive of 20gb. If it is the former, then I would suggest that you move out any files and folders from your D: Drive to a temporary home on the C:Drive. Then go to Microsoft's own instructions, which for one of only a few times is devoid of real jargon, and is very easy to follow. ,p>One word of advice, when it asks which file system type you want to use for XP, I would suggest that you choose NTFS as it apparently more stable than FAT32
Iain Wolstencroft - Accrington - Fri Apr 05 10:42 2002
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Does anybody know anything about Microsoft PhotoDraw V 2.0. I used to be able to move things by 1 pixel, now it oves it by 5 or 6 so i can't get exact posistioning without nudging, and also when i save something that has lots of objects, when i reopen it its only one object. How can i fix this... Failing that anybody know how to use adobe photoshop, cos i'm stumped with that...
Luke Skinner - Stourbridge - Tue Apr 02 00:28 2002
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Have you tried pressing your CTRL key as you move the object with your mouse?
Iain Wolstencroft - Accrington - Fri Apr 05 07:18 2002
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hi, i got picture it! 2.0, the trial version off the windows 98 CD, which lasts for 30 days, well when i set it up is says 'to use this trial version after the experation time delete all files from the add/remove programs the re-install it'or somethin like that well i had it for a couple of days, definetly not 30 days then i removed it now ive come to re install it and after setup it says 'this trial has expired' well ive re installed it about 5 times now and this still comes up what should i do?
wesley - kingstanding - Mon Apr 01 17:44 2002
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please can someone help me before i pull my hair out. I have downloaded a desktop theme and i need to install it. I have used winzip to unzip it but cannot work out how to install it from the unzipped file. I suppose the answer is easy really but i cant seem to do it. I would really appreciate help on this.
heather cullen - cardiff - Mon Apr 01 17:34 2002
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Go to Start | Settings | Control Panel | Desktop Themes Click the theme you want in the Theme list. Use the Browse Under Settings, clear check boxes for any Windows items you don't want the theme applied to.
If Desktop Themes is not installed, Go to Add/Remove Programs Click Windows Setup tab, Check Desktop Themes and then Apply. (You will need your Windows Disk for this)
Iain Wolstencroft - Accrington - Mon Apr 01 20:57 2002

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