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Sanny
new user


Reg'd: Sat
Posts: 24
Printing Problem
      #393910 - Fri May 09 2008 08:54 PM

Hi
I need a bit of help with my printer please.
It will not print from any programs or windows photo viewer , but will print from internet explorer and also print from my direct from my camera.
I have reinstalled the software and it still does not work and the printer is set as default in control panel.
Oh and it wont print a test page either.
Hope someone can help
Thanks
Sandy

Dell dimension E520
Windows Vista32 bit
Intell Pent D 2.8GHz
1G RAM
Epson Photo R300


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Fusion
regular


Reg'd: Mon
Posts: 3149
Loc: Darlington UK
Re: Printing Problem [Re: Sanny]
      #393911 - Fri May 09 2008 09:25 PM

The Epson Photo R300 doesn't require the drivers your trying to install. Vista comes pre-installed with what they call In-Box drivers .

The advice from Epson is:

DO NOT INSERT YOUR EPSON PRODUCT SOFTWARE CD IN YOUR WINDOWS VISTA COMPUTER because the setup program is not compatible with Windows Vista.

In-Box = Drivers are included with Windows Vista. Just connect your Epson product to your computer and follow the on-screen instructions that Windows Vista displays to guide you through driver installation.


With this in mind, I'd un-install the drivers you have installed, then follow the above instructions and subsequent prompts.

Good luck.

--------------------


Paradox Images

Always ask the right question to the right person and always get the right answer!


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Sanny
new user


Reg'd: Sat
Posts: 24
Re: Printing Problem [Re: Fusion]
      #393918 - Sat May 10 2008 04:45 AM

Fusion
Thank You
I uninstalled it and its working fine,
Thank's for taking the time to reply

Sandy


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Fusion
regular


Reg'd: Mon
Posts: 3149
Loc: Darlington UK
Re: Printing Problem [Re: Sanny]
      #393921 - Sat May 10 2008 08:57 AM

Glad you're sorted. Pleased to have helped.



--------------------


Paradox Images

Always ask the right question to the right person and always get the right answer!


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