Home   News  Product reviews  Website reviews  Forums   Competitions  Subscribe 

Operating Systems >> General PC-related
 |  Print Topic
Jump to first unread post. Pages: 1 | 2 | >> (show all)
Evacuee
regular


Reg'd: Wed
Posts: 42
Loc: Norwich
Hard drive not running
      #375651 - Wed Dec 12 2007 08:11 PM

I purchased a new desktop running XP.
My old desktop (XP) had 2 hard drives of which one was a 20Gb. This hard drive I have recently tried to run as an external HD on my new PC as I have much needed information on it relating to an association of which I am the secretary.
This hard drive will not start up in an external case. The case is OK as I have tried another smaller hard drive in it and that started up as I could hear it running.
This 20Gb hard drive will not run fitted directly in the computer either as I have tried it. (Hope the warranty still stands!).

Anyway, what I would like to know....is there any way I could get this hard drive to 'fire-up' so I could at least download the information on it, to another hard drive?
I cannot understand why it does not work now as it did in my old PC.


Post Extras: Print Post   Remind Me!   Notify Moderator  
greystsModerator
regular


Reg'd: Thu
Posts: 17961
Loc: Colchester
Re: Hard drive not running [Re: Evacuee]
      #375653 - Wed Dec 12 2007 08:14 PM

Did you change the jumper on the back of the drive to make it a slave before you connected it to your new PC?

--------------------


Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.


Post Extras: Print Post   Remind Me!   Notify Moderator  
Evacuee
regular


Reg'd: Wed
Posts: 42
Loc: Norwich
Re: Hard drive not running [Re: greysts]
      #375656 - Wed Dec 12 2007 08:23 PM

Hi greysts....the answer is yes.

Post Extras: Print Post   Remind Me!   Notify Moderator  
Sandhound
regular


Reg'd: Fri
Posts: 424
Re: Hard drive not running [Re: Evacuee]
      #375672 - Wed Dec 12 2007 10:48 PM

G'day Evacuee.

What make is the HDD?.

--------------------
sandhound.co.uk


Post Extras: Print Post   Remind Me!   Notify Moderator  
greystsModerator
regular


Reg'd: Thu
Posts: 17961
Loc: Colchester
Re: Hard drive not running [Re: Evacuee]
      #375692 - Thu Dec 13 2007 08:03 AM

Is the spare drive recognised in the BIOS?

--------------------


Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.


Post Extras: Print Post   Remind Me!   Notify Moderator  
Evacuee
regular


Reg'd: Wed
Posts: 42
Loc: Norwich
Re: Hard drive not running [Re: greysts]
      #375741 - Thu Dec 13 2007 04:00 PM

Hi Sandhound.....The drive is a Western Digital WD200.

Greysts.......How do you access the BIOS?

I did get a guy on another Forum tell me to wrap the hard drive up and put it in the freezer for a couple of days....!! Weird eh? Am I supposed to think that is a leg pull.....!!????


Post Extras: Print Post   Remind Me!   Notify Moderator  
greystsModerator
regular


Reg'd: Thu
Posts: 17961
Loc: Colchester
Re: Hard drive not running [Re: Evacuee]
      #375742 - Thu Dec 13 2007 04:09 PM

When you first switch on the PC you may see a message something like 'Press F1 for Setup'. It may be another key like Del or F1. Do you see such a message?

--------------------


Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.


Post Extras: Print Post   Remind Me!   Notify Moderator  
Evacuee
regular


Reg'd: Wed
Posts: 42
Loc: Norwich
Re: Hard drive not running [Re: greysts]
      #375747 - Thu Dec 13 2007 05:09 PM

I finally found that it is 'delete' to get to my BIOS.

As follows.....

Primary IDE Master......Hard Disk
Primary IDE Slave.......Not Detected
Secondary IDE Master....CD/DVD Rom
Secondary IDE Slave.....Not Detected
S-ATA 1...... Not Detected
S-ATA 2..... Not Detected

Hope this helps.


Post Extras: Print Post   Remind Me!   Notify Moderator  
greystsModerator
regular


Reg'd: Thu
Posts: 17961
Loc: Colchester
Re: Hard drive not running [Re: Evacuee]
      #375776 - Thu Dec 13 2007 08:07 PM

Certainly does. Was your old drive connected when you found this info? If it was then it should have appeared as either the Primary or Secondary IDE Slave.

Can I check how you've added your old drive into the system. There is a grey ribbon cable running from the motherboard to the maid hard drive. Halfway along that cable there should be a spare connector into which you should plug your old hard drive. There should be one or two spare 4 pin power leads lying around as well. Use one of them to power up the old drive. Now remove the jumper completely from the old disk and let the BIOS identify it. Power up and re-check the BIOS to see if it can now see the drive.

--------------------


Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.


Post Extras: Print Post   Remind Me!   Notify Moderator  
Evacuee
regular


Reg'd: Wed
Posts: 42
Loc: Norwich
Re: Hard drive not running [Re: greysts]
      #375846 - Fri Dec 14 2007 12:54 PM

Thanks 'grey'

I will check on your instructions this evening.....gotta go out now....Xmas shopping and all that, don't know where the moneys coming from...oh well!

Catch ya later.....!!


Post Extras: Print Post   Remind Me!   Notify Moderator  
Evacuee
regular


Reg'd: Wed
Posts: 42
Loc: Norwich
Re: Hard drive not running [Re: Evacuee]
      #376025 - Sat Dec 15 2007 08:16 PM

Well 'grey'' I was not able to continue working on the PC until this afternoon and I have had quite an interesting time.

I plugged in the 'old hard drive' exactly as you told me but it loaded up very slow and I missed pressing delete so it went through the usual start up procedure. In the end windows could no load as I received a message as follows
(Windows Root)\system32\ntoskrnl.exe

I turned the PC off and restarted several times and in the end I disconnected the 'old hard drive' restarted and I am back here now.

When I finally got into the BIOS it showed exactly as it had as I mentioned in my previous posting.


Post Extras: Print Post   Remind Me!   Notify Moderator  
greystsModerator
regular


Reg'd: Thu
Posts: 17961
Loc: Colchester
Re: Hard drive not running [Re: Evacuee]
      #376029 - Sat Dec 15 2007 09:17 PM

So that means the BIOS recognised the old hard drive first time round which is good. Going back to the new hard drive have you tried resetting the jumper on that? It should be possible to set it to Master with Slave present rather than Master and No Slave. Keep the old HD fitted and see what happens when you reboot.

--------------------


Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.


Post Extras: Print Post   Remind Me!   Notify Moderator  
Evacuee
regular


Reg'd: Wed
Posts: 42
Loc: Norwich
Re: Hard drive not running [Re: greysts]
      #376103 - Sun Dec 16 2007 04:02 PM

Hi 'greysts'

It seems I must have misled you when I said...... plugged in the 'old hard drive' exactly as you told me but it loaded up very slow and I missed pressing delete so it went through the usual start up procedure..... in my previous post.

The problem hard drive did not fire up at all. I was referring to the PC starting up very slowly and the message which followed. Sorry about that.

I changed the jumpers as you advised but still the old hard drive did not fire up.

I am coming to the conclusion that its had it!

Mind you I have two more HD's both 20gb and a 2Gb one and none of those are recognised either. Does that help?


Post Extras: Print Post   Remind Me!   Notify Moderator  
greystsModerator
regular


Reg'd: Thu
Posts: 17961
Loc: Colchester
Re: Hard drive not running [Re: Evacuee]
      #376104 - Sun Dec 16 2007 04:21 PM

Quote:

I changed the jumpers as you advised but still the old hard drive did not fire up.


And it didn't register in the BIOS?

--------------------


Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.


Post Extras: Print Post   Remind Me!   Notify Moderator  
Evacuee
regular


Reg'd: Wed
Posts: 42
Loc: Norwich
Re: Hard drive not running [Re: greysts]
      #376146 - Sun Dec 16 2007 08:29 PM

Unfortunately it did not.

Post Extras: Print Post   Remind Me!   Notify Moderator  
greystsModerator
regular


Reg'd: Thu
Posts: 17961
Loc: Colchester
Re: Hard drive not running [Re: Evacuee]
      #376149 - Sun Dec 16 2007 08:40 PM

Then it sounds pretty terminal to me. If you actually replace the new HD with the old one does it get anywhere?

--------------------


Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.


Post Extras: Print Post   Remind Me!   Notify Moderator  
Evacuee
regular


Reg'd: Wed
Posts: 42
Loc: Norwich
Re: Hard drive not running [Re: greysts]
      #376160 - Sun Dec 16 2007 10:52 PM

I'm afraid thats a no also.

If I replace the hard drive with the old one, nothing happens except I get the message.....

File missing....(Windows Root)\system32\ntoskrnl.exe
replace file and restart computer.

I also suppose that its going to cost me lotsa money to get my data recovered too?

Oh well...!! Thank you very much for your efforts and I wish you all the best for Christmas and the new year.....Evacuee


Post Extras: Print Post   Remind Me!   Notify Moderator  
greystsModerator
regular


Reg'd: Thu
Posts: 17961
Loc: Colchester
Re: Hard drive not running [Re: Evacuee]
      #376186 - Mon Dec 17 2007 10:13 AM

In that case I don't think the hard disk is totally dead else it wouldn't have got past the BIOS to start looking for files on the hard disk. Has the PC got a floppy disk drive or do you have a bootable Windows CD?

--------------------


Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.


Post Extras: Print Post   Remind Me!   Notify Moderator  
Evacuee
regular


Reg'd: Wed
Posts: 42
Loc: Norwich
Re: Hard drive not running [Re: greysts]
      #376215 - Mon Dec 17 2007 01:09 PM

Well that might be a relief!

I have a floppy drive and the original XP Prof. disk.

Just a curiosity question. Does it matter in which order the drives are connected to the grey lead? Should the main drive with the OS be the first connection or can it be the last connection on the lead as mine is.

I appreciate the time you are spending on this with me. Time is not a factor to me as I am a retired 'old wrinkly'!! Thanks.


Post Extras: Print Post   Remind Me!   Notify Moderator  
greystsModerator
regular


Reg'd: Thu
Posts: 17961
Loc: Colchester
Re: Hard drive not running [Re: Evacuee]
      #376221 - Mon Dec 17 2007 02:15 PM

Quote:

I am a retired 'old wrinkly'!!


So am I!! With some IDE cables it does matter but if it did there should be an indication on the lead to show which is Master and which Slave.

Get yourself a clean, formatted floppy disk and put it in the drive. Download this file, double click on it and wait whilst it creates a bootable floppy disk.

Next put your old hard disk back in as the master, go into the BIOS and change the boot order so it loads the floppy drive first, then with the floppy in the drive, reboot the PC.

If everything goes according to plan the PC will boot up to the A: drive. You will have a RAM disk which will probably be the C: drive, a CD which may be E: and the hard disk which may be F: Those aren't necessarily in the right order, you'll have to experiment to see which is which. To do so type C: and press the Enter key. Next type DIR and press Enter to see what it contains. Try the other letters until you find the hard disk.

--------------------


Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.


Post Extras: Print Post   Remind Me!   Notify Moderator  
Pages: 1 | 2 | >> (show all)

Rate this topic

Jump to


Extra information
0 registered and 2 anonymous users are browsing this forum.

Moderator:  putasolutions, Joe_London, greysts, bricat, John_McKenna, Mouse, Hello_There, TheFatControlleR, Nanook 


Print Topic

Forum Permissions
      You cannot start new topics
      You cannot reply to topics
      HTML is disabled
      Mark-up is enabled

Rating:
Topic views: 0

Contact Us | Privacy statement Main website
Hitwise Top 10 Award Winner - Jan-Mar 2005

About us | Contact us | Link to us | Terms & Conditions | Privacy Policy
© Copyright IPC Media Limited, All rights reserved