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joejoe207
regular
Reg'd: Mon
Posts: 30
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Hi, i have just bought a brand new computer and somehow downloaded a virus onto it which i tried for months but i couldn't get rid of it, so i wiped the computer with Windows Xp on. Now that i have wiped it i can't install SoundMax. It says driver not found, rebbot and try again later. I need some help! Thanks for reading this and hopefully yo can help me!
Joejoe2007
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greysts
regular
Reg'd: Thu
Posts: 18139
Loc: Colchester
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Can you explain the apparent difference between these two statements - Quote:
i have just bought a brand new computer
and Quote:
i tried for months but i couldn't get rid of it
If the first is right, why don't you take it back to the shop? If it's the second then you should have got with your computer a CD with drivers on it. If you didn't get one we need to know the details of your sound card.
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Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.
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joejoe207
regular
Reg'd: Mon
Posts: 30
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i were exagarating wen i said for months, i mean something like a couple of weeks. When i took it back to the shop they said they could only refund me some % of what i paid. So i kept it and, no i did not get a CD.
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greysts
regular
Reg'd: Thu
Posts: 18139
Loc: Colchester
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Download SIW from here and then use it to find the make and model of your sound card. Give us that information and we'll try and find the correct driver.
--------------------
Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.
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joejoe207
regular
Reg'd: Mon
Posts: 30
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i downloaded the software and it is up and running, what information do you want and where will i find it. (can you tell i have never used the software b4?) Thanks for you help!
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greysts
regular
Reg'd: Thu
Posts: 18139
Loc: Colchester
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On the left hand side click on PCI and on the right hand side look for Audio Device. Tell us what it says about that entry.
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Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.
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joejoe207
regular
Reg'd: Mon
Posts: 30
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ok. it says: "00 / 02 / 07 PCI Audio Device Silicon Integrated Systems (SiS) SiS7012 Audio Codec Giga-Byte Technology Onboard Sound Codec"
any ideas? 
Thanks, Joejoe207
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greysts
regular
Reg'd: Thu
Posts: 18139
Loc: Colchester
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Get your driver from here.
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Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.
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joejoe207
regular
Reg'd: Mon
Posts: 30
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i downloaded it and tried to install it and it said: "-536870397"
is it the right driver? or any other ideas?
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greysts
regular
Reg'd: Thu
Posts: 18139
Loc: Colchester
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Did you unzip the file to a separate directory and then double click Setup.exe?
--------------------
Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.
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joejoe207
regular
Reg'd: Mon
Posts: 30
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i unzipped it to my desktop and tried to install it. No hope there. I then used WinRar to open it and tried running setup from there. Once again, no hope.
This is draggigng on and i hope i can use the pc properly soon. Thanks for your help. It is greatly appreciated.
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greysts
regular
Reg'd: Thu
Posts: 18139
Loc: Colchester
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Lets go back a step. What's the make and model of the PC?
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Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.
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joejoe207
regular
Reg'd: Mon
Posts: 30
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I found the driver, it was a realtek one. Thanks for your help. Greatly Apprecated. Joejoe2007
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joejoe207
regular
Reg'd: Mon
Posts: 30
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Hi, 
Ok i know what infomation i need now, so here it is:
Bus/Dev./Func. Type Class Type Manufacturer Device Name Sub System Device Vendor Sub System Device Name 00 / 17 / 05 PCI Audio Device VIA Technologies Inc VT8233/A AC'97 Enhanced Audio Controller Abit Computer Corp VT8233 AC'97 Enhanced Audio Controller
Thanks.
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joejoe207
regular
Reg'd: Mon
Posts: 30
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Oh, and all i need to do is find the place to download it, i know the actual driver
Any Ideas?
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greysts
regular
Reg'd: Thu
Posts: 18139
Loc: Colchester
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Try this.
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Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.
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