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John_Liverpool
new user
Reg'd: Sat
Posts: 15
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I have a dial-up connection with iGoogle as home page (Widows XP Home). I suddenly received a 'fatal error' warning and the computer was switched off and restarted. Since then, although able to connect to the internet through my ISP, I cannot access Google (or anything else). Also I cannot connect to Outlook Express. I have checked whether there is a proper connection and am told by Windows that there is. A fiend advised me to press F10, which I did - nothing - and I also tried System Restore in case I had inadvertantly installed something damaging. That didn't work either. I have run a check with TescoIS with a nil result. Can anyone help please?
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greysts
regular
Reg'd: Thu
Posts: 17983
Loc: Colchester
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If it's a dial up connection can you hear the modem dial tone followed by the normal mush of the distant server?
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Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.
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John_Liverpool
new user
Reg'd: Sat
Posts: 15
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Yes I do get the dialling tone and the follow up noise. Since I posted first I have been able on most attempts to connect and get to IE and OE, but still on other occasions I have the same problem. When I dialled up for this current session the problem happened again after connection. I had to disconnect and shut down twice before, on the third connection, I was able to access IE and OE. My dial-up ISP is Tiscali. Is it a connection problem or something else?
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greysts
regular
Reg'd: Thu
Posts: 17983
Loc: Colchester
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Is your dial up modem built in to the PC or a separate box?
--------------------
Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.
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John_Liverpool
new user
Reg'd: Sat
Posts: 15
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It's built in (to a laptop).
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greysts
regular
Reg'd: Thu
Posts: 17983
Loc: Colchester
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Have you got the original Drivers disc that came with the PC? If so try re-installing the modem drivers.
--------------------
Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.
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